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Job summary

Main area
Older Peoples Medicine - Loddon Ward
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Part time
  • Flexible working
30 hours per week
Job ref
234-24-M1078
Employer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Norfolk & Norwich University Hospital
Town
Norwich
Salary
£22,383 per annum, pro rata
Salary period
Yearly
Closing
30/07/2024 23:59
Interview date
07/08/2024

Employer heading

Norfolk and Norwich University Hospitals NHS Foundation Trust logo

Housekeeper

NHS AfC: Band 2

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team. 

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.


We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Job overview

Loddon Ward is a busy inpatient ward, caring for elderly people and also includes OPAC (Older People’s Ambulatory Care) and OPED (Older People Ambulatory Care). We are currently recruiting for a Housekeeper. This unique role requires a versatile individual to perform a variety of different tasks.

Loddon/OPAC/OPED is committed to offering the best possible care to our patients and this requires dedication from all our staff and this role will be no exception. We will expect you to share our passion for achieving excellence in the care of our patients.

We are looking to appoint someone to work 30 hours per week spread across the week, including some weekends.

Main duties of the job

The Housekeeping element of the role requires you to undertake tasks such as helping to maintain the cleanliness of the ward, equipment management and stock control.

From time to time, you will have direct contact with our patients and being able to meet their needs with a smile and a friendly greeting will help make their stay in our ward much better.

The requirements for this position are:

•    Basic literacy and numeracy skills
•    Experience of ensuring a clean and tidy working environment
•    Should be familiar with working as part of a team
•    Has an understanding/ willingness to learn about the ordering of stock and the maintenance of equipment at unit level
•    Must have good interpersonal skills

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Detailed job description and main responsibilities

  • Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues
  • Help with cleaning and maintain tidiness in all areas
  • Assist with the cleaning of all equipment and quality testing of specialised equipment
  • To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary
  • To check linen allocation daily, report any problems to the Ward Coordinator and liaise with the linen room to rectify problems.  Ensure dirty linen is bagged and disposed of correctly
  • Check emergency equipment is available by all beds i.e. oxygen tubing, masks, suction
  • Check oxygen and suction is working is working correctly and ensure portable oxygen cylinders are full
  • Ensure adequate stocks of items are in areas as required, and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable
  • Put supplies and stationery away in storage areas as required
  • Keep all storage areas clean and neat and promote a safe working environment
  • Make refreshments and wash up as required
  • To welcome new patients to the ward.  Have water jugs etc. by bedside for them on admission
  • To assist patients with their diets as required.  Liaise closely with patient chefs
  • To assist qualified and support staff with patient comfort i.e. sitting patient up
  • Help with bed making and where required prepare beds appropriately to meet the needs of individual patients i.e. additional pillows, cot sides, special mattresses and bed appliances
  • Sort mail for department and deliver to each section as required 

Please see the attached job description for full details.

Person specification

Qualifications

Essential criteria
  • General education to GCSE Level
  • Basic literacy and numeracy skills

Experience

Desirable criteria
  • Personal experience in health care setting

Skills

Essential criteria
  • Communication/Telephone skills
  • Ability to prioritise

Attitude. aptitude

Essential criteria
  • Able to work within a changing environment
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Health ChampionsMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Pastoral CareStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tanya Stringer
Job title
Ward Sister
Email address
[email protected]
Telephone number
01603 287360
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