Job summary
- Main area
- Gastroenterology
- Grade
- Apprenticeships: Apprenticeship
- Contract
- Apprenticeship: 20 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 234-23-M2932
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £12,514 per annum, £240 per week
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
- Interview date
- 15/08/2024
Employer heading
Apprentice Patient Pathway Co-ordinator
Apprenticeships: Apprenticeship
Job overview
20 month Fixed Term Contract - Apprenticeship
We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification.
You will be enrolled with a local education provider and will be required to complete your Level 3 Diploma in Business Administration Apprenticeship Standard qualification within the duration of the placement.
An exciting opportunity has arisen within the Gastroenterology Team for a highly skilled Administrator to work with the Upper Gi Cancer Team. The successful candidate will need to be confident with IT, including Word and Excel. You will need to able to work on your own initiative and prioritise your daily work.
This role is full time, 37.5 hours per week, Monday to Friday
Main duties of the job
To work closely with clinicians, specialist nurses, secretaries and all members of the Multi-Disciplinary Team (MDT) within the body site and with associated departments, to ensure that patients on a cancer pathway are actively managed through the patient pathway.
To co-ordinate the patient journey from referral, through diagnostics, treatment planning and treatment, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.
To highlight relevant patients to the clinical team for discussion at the Multi Disciplinary Meeting (MDT) and to ensure that the MDT coordinator receives all relevant information for the patients to be discussed.
To work closely with members of the Cancer team and with other PPC’s across the Trust in developing policies and procedures that ensure seamless management of cancer patients in all specialties.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Actively track patients urgently referred to the Trust from General Practitioners (GP) who are suspected at referral of having Cancer. Ensure that these patients are listed on the Trust Cancer IT system.
- Ensure that appropriate requests for investigations are initiated following the clinician’s instructions and that appointments are given.
- To adhere to the Trust’s General Principles and Guidelines on Patient Access in relation to the management of waiting lists.
- Ensure that any newly diagnosed Cancer patients are identified and added to the Trust Cancer IT system. Ensure that the patient is known to the clinical team and that appropriate action is taken to manage the patient on the agreed pathway.
- Highlight any potential delays or breaches of the patient pathway according to the Trust escalation policy.
- Where it is not possible to manage patients through the pathway by the target dates, to ensure completion of breach reports. To be pro-active in suggesting changes to the pathway and facilitating change.
Please see the attached job description for full details.
Person specification
Qualifications
Essential criteria
- 4 GCSEs at D/3 or above (or equivalent) including Maths and English
Skills
Essential criteria
- Ability to maintain a calm and organised approach
- Ability to work flexibly to the needs of the service
- Ability to multi-task and prioritise
- IT skills – accurate data input Understanding of the need for confidentiality
- Excellent communication and interpersonal skills
Desirable criteria
- Customer care skills
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Melanie Love
- Job title
- Deputy Admin Manager
- Email address
- [email protected]
- Telephone number
- 01603 289706
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