Job summary
- Main area
- Endocrinology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 234-24-M0596-A
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
- Interview date
- 17/07/2024
Employer heading
Endocrinology Data Administrator
NHS AfC: Band 3
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
We are very proud of our department: the Diabetes and Endocrinology department is the largest in the East of England, and one of the largest in the UK. Our department directorate supports a full range of specialist and general clinical services.
The main Endocrinology & Diabetes dept is based on level 3 in the East Outpatients block. We also have a team working in Rouen Road, Norwich.
The post holder will be expected to contribute to the provision of the highest standards of patient care.
You will be required to work Wednesday and Thursday and be based at NNUH in the CIU office.
Main duties of the job
This is where we need you!
This is an exciting opportunity for the right person to be our Data Administrator in our Clinical Investigation Unit (CIU). We are looking for someone with keen analytical skills and strong IT skills. You will therefore be confident in the use of IT, including knowledge of Microsoft Office, in particular Outlook, Word and Excel. You will be entering patient data onto internal and external databases as part of regular clinical services reviews and quality benchmarking on our specialty dashboard.
Key responsibilities/duties include accurate data input, supporting senior nurse with endocrine queries, responding to specific email queries, updating internal spreadsheets, liaising with other departments such as Research and Development and administrating the MDT meetings. You will be expected to provide regular reports and collate data from multiple sources.
You will have experience in data collation and reporting and will be used to high level accuracy and detail. You will be self-motivated and have the ability to work on your own initiative. You will have strong analytical and problem solving skills and your communication skills should be excellent.
You will be able to prioritise your workload and work on your own initiative.
Training with the relevant internal and external computer systems will be given.
Does this sound like you? Please apply today and join our friendly, dynamic and enthusiastic team.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- To actively support the running and administration of Endocrinology, and the Clinical Investigations Unit.
- To work closely with clinicians, specialist nurses, secretaries and all members of the Multi-Disciplinary Team (MDT) within Endocrinology and with associated departments, to ensure comprehensive information is recorded for all patients on the pathway.
- Inform relevant clinicians and management where patients might not have received the care as per national guidelines.
- To produce daily, weekly and monthly reports capture Endocrinology performance data, including mandatory SSQD reports.
- To maintain up to date knowledge of all targets and processes relating to Endocrinology National Guidelines and to be a point of reference within the department for other members of the MDT.
- To assist the Endocrine leads with the collation, preparation and submission of accurate information in relation to SSQD (Specialised Services Quality Dashboards) and quarterly performance reporting.
- To collect Endocrinology and Clinical Investigation Unit (CIU) patient data from a range of different sources within the hospital.
- To access PAS, ICE, Symphony, Dimensions, case notes, Electronic Document Template and update relevant records.
- To support the medical and nursing team with their departmental audits and research, capturing relevant data and formatting it into submittable information
- Will work within strict timescales to ensure deadlines are consistently met.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person specification
Qualifications
Essential criteria
- Three GCSE grades A-C (or equivalent) in English, Maths and at least one other subject
- Medical terminology or AMSPAR trained
Experience
Essential criteria
- Administration experience/data input
Desirable criteria
- Experience in NHS or Healthcare Sector
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- Good communication and interpersonal skills within a multidisciplinary team
Skills
Essential criteria
- Evidence of using own initiative to solve problems
- Previous experience of data analysis and producing reports
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Andy Mackay
- Job title
- Deputy Admin Manager
- Email address
- [email protected]
- Telephone number
- 01603 288866
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