Job vacancy: Corporate Governance & Risk Management Senior Officer (Risk), NHS Norfolk and Waveney Integrated Care Board, Norwich

Job summary

Main area: Corporate Governance
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 137-6454381

Employer: NHS Norfolk and Waveney Integrated Care Board
Employer type: NHS
Site: County Hall
Town: Norwich
Salary: £35,392 - £42,618 per annum
Salary period: Yearly
Closing: 08/08/2024 23:59

Corporate Governance & Risk Management Senior Officer (Risk)

NHS AfC: Band 6

NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.

The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.

We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE however we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.

Our three ICS goals are:

To make sure that people can live as healthy a life as possible.
To make sure that you only have to tell your story once.
To make Norfolk and Waveney the best place to work in health and care.

If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.

Detailed job description and main responsibilities

Responsibilities include:

Day to day management of risk, including providing expert support and advice and oversight and maintenance of risk management systems.
Supporting and empowering staff in relation to the delivery of effective risk management.
Supporting the ongoing review and delivery of the ICB’s Risk Management Framework ensuring it aligns and complies with national requirements and best practice.
Implementing and embedding the use of the new Inphase system for risk management including delivering 1:1 and group training sessions for users.
Preparing regular assurance reports to the Executive Management Team, Committees and Board, including reporting building and the analysis and interpretation of data.
Contributing to internal audits and supporting the implementation of any recommendations.

Please see attached job description and person spec for full details.

Person specification

Essential and desirable

Essential criteria

Educated to Post Graduate Diploma in relevant subject or equivalent experience of dealing with high level complaints and risk management procedures.
Knowledge of administrative procedures and project management.
Experience of preparing corporate papers for the public domain and minute taking.
Experience in Line Management.
Experience of giving presentations and delivering informal training to a wide range of stakeholders.
Demonstrable experience in communicating with patients and/or the public and dealing with sensitive and confidential information.
Skills for communication on complex matters and difficult situations, requiring persuasion and influence, including dealing with patients and their relatives in an appropriate manner.
Clear communicator with excellent writing, report writing and presentation skills
Skills for nurturing key relationships and maintaining networks
Problem solving skills and ability to respond to sudden unexpected demands.
Ability to analyse and interpret information, pre-empt and evaluate issues, recommend and appropriate course of action to address the issues.
Skills for supporting project management.
Experience of data collection, document control and contributing to towards internal audits.
Skills for managing aspects of projects ensuring they meet financial targets.
Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
Skills for manipulating information.
Advanced IT knowledge and use of a range of software.
The physical capability to assist with the setting up and setting down of display materials etc. at patient and stakeholder events.
Requirement to use VDU equipment for long periods.
Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
Understanding of and commitment to equality of opportunity and good working relationships.
An ability to maintain confidentiality and trust.
Experience of working in a busy environment.
Professional calm and efficient manner.
Adaptability, flexibility and ability to cope with uncertainty and change. Effective organiser.
Strong team player, committed to the support of the wider team.
Ability to travel to places of work that may not be accessible by public transport.
Will be required to travel within and outside the ICB’s geographical area.
Ability to respond to the conflicting demands to support resilience of the wider team.
Be resilient, proactive and have a can-do attitude.
Normal standard office conditions.
Occasional exposure to distressing or emotional circumstances. For example in assisting the Corporate Affairs and Complaints Manager in some more distressing complaints.
Frequent requirement for concentration on writing letters, reading information (1 to 2 Hours) where there will be frequent interruptions for example through media enquiries. There will be an occasional need for prolonged concentration, for example in producing more complicated letters.
Light physical effort only.

Desirable criteria

Previous experience in similar role in public sector
Working knowledge of Microsoft word and ECDL.
Good understanding of the health and social care environment roles and responsibilities within it.
Experience in communications and stakeholder management.
Experience of using survey software and manipulating data.
Excellent time management skills with the ability to re-prioritise.
Experience of planning activities that involve a variety of people.

Hybrid Working

The ICB operates a flexible approach to working. It is expected the majority of our staff will work from a combination of home and office (where possible). For staff designated in a hybrid role they should have a safe and suitable place to work with Broadband access and space for a desk, chair and monitors. At interview a discussion will take place between the recruiting manager and the candidate to ensure they are clear on what is expected.

Your application

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

We are unable to accept CV’s as part of an application. Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job. Be mindful that any offer of employment will be subject to pre-employment checks e.g. health, identity, right to work, qualifications, registration and references. Please provide up to date referee details to avoid delay. A start date will not be confirmed until clearance from all the checks has been obtained.

Equal Opportunities

To ensure diverse representation at all levels across the workforce and to understand the differing needs of our stakeholders, Norfolk and Waveney ICB is committed to equality, diversity and inclusion and to addressing any imbalance of opportunity or disadvantage that an individual with a protected characteristic could face. We would strongly encourage applications from candidates from under-represented backgrounds.

Applicants with a disability need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process providing that you inform us of any special requirements.

Further information

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.

Documents to download

Apply online now

Further details / informal visits contact

Name: Nikki Bartrum
Job title: Corporate Governance Senior Manager
Email address: [email protected]

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