Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday to Friday, 9-5)
- Cyfeirnod y swydd
- 247-AOC-CASAdm-0724L
- Cyflogwr
- East of England Ambulance Service Trust
- Math o gyflogwr
- NHS
- Gwefan
- Norwich EOC
- Tref
- Norwich
- Cyflog
- £22,816 - £24,336 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 31/07/2024 23:59
Teitl cyflogwr
![East of England Ambulance Service Trust logo](https://static.trac.jobs/employer-logos/523.png)
Clinical Assessment Service Administrator
NHS AfC: Band 3
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Trosolwg o'r swydd
Are you highly competent with admin, organised and have administrative experience?
We are looking for an administrator to join our Emergency Operations Centre (EOC) to support the regional CAS team. This position will have various portfolios initially supporting our SPOC and CAS Assistant Teams.
The role will involve working closely with another member of the administration team and the management team to support the department.
Microsoft Office skills are essential, as is the ability to maintain confidentiality.
Prif ddyletswyddau'r swydd
1. Provide administrative support using Microsoft Office packages including Word and Excel. This includes establishing and maintaining office systems both paper and electronic to a high standard.
2. Undertake secretarial and administrative duties, preparing documents with a high degree of accuracy as required by the Emergency Operational Management Team including confidential letters and reports.
3. Draft routine and standard correspondence on behalf of the Emergency Operational Management Team.
4. Prioritise own workload to ensure that work is completed within agreed timescales.
5. Populate and maintain locally the Global Rostering System.
6. In liaison with Emergency Operational Management Teams/Line Manager, maintain resources/rosters ensuring optimum staff unit hours and vehicles against the demand analysis for each day of the week, in line with Trust Policies, Procedures and any other relevant guidance.
7. Communicate effectively with Senior Managers, Managers, staff and colleagues both internal and external. Communicate in a confidential manner when appropriate.
Gweithio i'n sefydliad
EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.
Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day.
We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.
The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge. Access is available to neighbouring MTCs such as those in London.
Our core values
- Care - We value warmth, empathy and compassion in all our relationships
- Teamwork - Together as one, we work with pride and commitment to achieve our vision
- Quality - We strive to consistently achieve high standards through continuous improvement
- Respect - We value individuals, including our patients, our staff and our partners in every interaction
- Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do.
Our 4 goals are:
- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainable organisation
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see a full list of Main responsibilities/Job Description & the Person Specification for review for application within the attached documents on this vacancy.
Manyleb y person
Qualifications
Meini prawf hanfodol
- 3 GCSEs or equivalent including Maths and English
- OCR certificate in Office Practice Skills in relevant Microsoft office packages.
Experience
Meini prawf hanfodol
- 12 months experience within an adminastrative role
Skills and Knowledge
Meini prawf hanfodol
- Ability to deal with a high volume of work whilst maintaining standards and meeting deadlines
- Able to liaise and communicate effectively with staff and management at all levels in the organisation
- Ability to work independantly and use own initiative when appropriate
- Excellent attention to detail and accuracy
- Able to learn new systems and procedures quickly and effectively
Personal attributes
Meini prawf hanfodol
- Tactful, diplomatic and able to maintain confidentiality
- Flexible and adaptable work approach
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Richard Smith
- Teitl y swydd
- EOC Clinical Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0756346503
- Gwybodaeth i gefnogi eich cais
Email in first instance to arrange informal discussion
Rhestr swyddi gyda East of England Ambulance Service Trust yn Gwasanaethau brys neu bob sector