Job summary
Employer heading
Medical Secretariat Runner
Band 2
Job overview
We are have a fantastic opportunity for an enthusiastic person to join our Health Records team within the Secretariat at The Queen Elizabeth Hospital.
You will have previous experience working within a team in customer facing roles. With an ability to work autonomously under your own initiative.
You will need to be diligent, have an eye for detail and be able to sustain repetitive record and document filing, this all works towards ensuring that when the healthcare teams require the relevant clinical history of their patients, the information can be made instantly available.
This is a physically demanding job as manual movement of large volumes of health records are involved in the day to day process.
Please note this post may close early once maximum applications have been reached
Main duties of the job
Maintain the records retained within the department and via the “Case
Note Tracking Module” identify the whereabouts of those held outside of
the department. Retrieve records from the Health Records Library and deliver notes around the Trust to the Medical Secretaries.
To assist to maintain the filing system for the Consultant in accordance
with the secretaries systems for storage, retrieval and disposal of records.
Liaise with all grades of clinicians and management etc. as and when
required (and other qualified/authorised staff) to establish the identity of a patient and through discussion the appropriate and relevant patient case
history in order to ascertain the media on which the records are stored and which documents (if archived) are to be reproduced in hard copy state.
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Person specification
Education/ Qualifications
Desirable criteria
- GCSE English Grade A-C
- GCSE Math Grade A-C
Skills/Ability
Essential criteria
- Ability to file
- Ability to work as part of a team
Desirable criteria
- Computer literate to include email
- Ability to liaise effectively with a wide range of people including medical staff and patients
Experience
Essential criteria
- Previous clerical experience
- Previous experience of working in an office environment
Desirable criteria
- Knowledge of Information Technology
- Previous NHS experience
- Knowledge of Medical Records Library
Documents to download
Further details / informal visits contact
- Name
- Katrina Miller
- Job title
- Secretariat Manager
- Email address
- [email protected]
- Telephone number
- 01553 613107
- Additional information
Petrina Frankish
Assistant Secretariat Manager
01553 214725
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