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Job summary

Main area
Mental Health
Grade
Band 3
Contract
Permanent: 24/7 service, working long day and night shifts
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-WSN6424769
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Samphire Ward
Town
Kings Lynn
Salary
£22,816 - £24,336 gross per annum
Salary period
Yearly
Closing
16/07/2024 23:59
Interview date
22/07/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Worker

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

Are you looking for an opportunity to support those suffering from mental health issues?

Do you work well with people and teams?

Do you want to progress in your role?

If you have said yes to these questions, we want to hear from you!

Samphire Ward is an award winning acute inpatient unit for adults aged 18 to 65 presenting with a range of mental health needs. We have a strong focus on providing assessment and treatment to enable service users to continue their recovery in the community with intensive support.

Come and join our dedicated team as a Clinical Support Worker!

Main duties of the job

You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users.  We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

 Our primary focus is on collaborative working; placing great emphasis on the assessment/recovery model by using assessment tools relating to service user recovery and the philosophy that underpins patient centred care.

For this role, your duties will include:

• Spending 1:1 time with service users
• Providing direct patient care such as personal care and promoting activities of daily living
• Having a good understanding of mental health diagnoses and presentation including appropriate boundaries
• Undertaking therapeutic observations of all service users
• Supporting service users on a 1:1 basis who may require varying levels of support
•Undertaking physical management of violence and aggression training to manage challenging situations
• Undertaking physical health observations and COVID swabbing
• Taking service users on leave in the community
• Working with families and carers
• Providing cross departmental working within the acute pathway as required

Working for our organisation

We pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.  

Our staff support network includes protected time, wellbeing sessions and  regular supervision. 

Benefits included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

*Please note the interview date is provisional and may be subject to change 

 

Person specification

Qualification

Essential criteria
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
Desirable criteria
  • VRQ L3 in mental health

Experience

Essential criteria
  • Previous experience within the care sector
Desirable criteria
  • Mental health experience

Skills

Essential criteria
  • Ability to work without direct supervision, liaising appropriately with other practitioners in the team.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sophie Coleman
Job title
Ward Manager
Email address
[email protected]
Telephone number
01553 736333
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