Job summary
- Main area
- Emergency Operations
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 247-A&E-LOM-0424-L
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Town
- Harlow
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 03/02/2025 23:59
Employer heading
Leading Operations Manager Hertfordshire and West Essex
Band 7
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
At EEAST we are proud to offer a wider integrated Urgent and Emergency Care System, that responds to our community’s needs.
We are looking for passionate Leading Operations Managers to continue our delivery in providing compassionate, effective and safe emergency care, within our modern ambulance service.
You will need to be a people focused individual with a drive to improve staff welfare and operational efficiencies, putting patient care and staff well-being at the heart of your decision making.
Vacancies available:
- x1 LOM vacancy available in Harlow (21 hours)
Whilst we will endeavour to place successful applicants in their preferred location we cannot guarantee. (Please note vacancy figures may change during the recruitment period)
If shortlisted, all applicants will participate in a full day assessment centre, and candidates will find out the outcome on completion of all assessment centres.
Main duties of the job
As part of an area-based team, your general day-to-day duties will include the running of your local station, in conjunction with the Local Area Manager and Team Leaders.
In this role, you will be rostered to ensure coverage at multiple work settings, including; response duties to 999 calls and incidents, A&E Departments for hospital liaison, ambulance stations to conduct meetings and appraisals, and other settings that may require operational managerial presence.
Working for our organisation
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment, EEAST can offer you that and more!
Our Staff Benefits include:
- A minimum 27 days’ holiday a year (increasing to 29 days after 5 years service and 33 days after 10 years’ service) plus bank holidays.
- Generous NHS Pension Scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and well-being initiatives and programmes.
- Access to NHS discounts, offering NHS employees a range of money-saving deals
- Car Leasing Scheme
Detailed job description and main responsibilities
Essential Skills
- Experienced HCPC registered Paramedic who has completed the NQP pathway or NMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
- A first Line Manager’s qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
- Excellent communication skills with the ability to adapt styles.
- Initiating, building and maintaining relationships with internal and external key stakeholders;
- A full UK manual driving licence with C1 category, and with no more than 3 penalty points.
Please see person specification for full vacancy requirements
Person specification
Knowledge, Training, and Experience
Essential criteria
- Educated to Degree Level in relevant subject, or equivalent level qualification, or significant experience of working at a similar level in specialist area.
- Blue Light driver trained, or ability to achieve this standard.
- A full UK manual driving licence with C1 category, and with no more than 3 penalty points.
- Experienced HCPC registered Paramedic who has completed the NQP pathway or NMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
- Experience of monitoring budgets and business planning processes.
- NARU occupational standards Operational Commander Accreditation, or willing to complete within the next 12 months.
- A first Line Manager’s qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
Communication Skills
Essential criteria
- Excellent communication skills with the ability to adapt styles and messages to match the situations and audiences including delivering difficult information and at times, in distressing or emotional situations
Analytical
Essential criteria
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
Equality and Diversity
Essential criteria
- Needs to have a thorough understanding of, and commitment to, equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems in the area.
EEAST Values and Behaviours
Essential criteria
- An understand and demonstrate EEAST core values; Care / Teamwork / Quality / Respect
Other
Essential criteria
- Experience of managing a team without direct line management.
Autonomy
Essential criteria
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Planning Skills
Essential criteria
- Demonstrated capability to plan over short-, medium- and long-term timeframes, and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures.
Knowledge, Training, and Experience
Essential criteria
- Experience of monitoring budgets and business planning processes.
- Evidence of Continued Professional Development.
Communication Skills
Essential criteria
- Initiating, building and maintaining relationships with internal and external key stakeholders; developing partnerships and cooperative working
- Ability to persuade and influence and negotiating with frontline staff in time critical circumstances.
Analytical
Essential criteria
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Experience of setting up and implementing internal processes and procedures.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Cece Leslie
- Job title
- Recruitment Specialist
- Email address
- [email protected]
- Telephone number
- 01234 243200
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