Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 246-SEC6445147
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Cedar House or Northside House
- Town
- Ipswich or Norwich
- Salary
- £25,147 - £27,596 Gross per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
- Interview date
- 14/08/2024
Employer heading
Senior Management Team Administrator
Band 4
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
An exciting opportunity has arisen for an accomplished and self-motivated Senior Management Support Administrator to support our Leadership Team Senior Managers across the Secure & Forensic Services Care Group, based either at Cedar House in Ipswich or Northside House in Norwich.
We’re a dynamic Care Group supporting people with mental health needs throughout the Criminal Justice System, from point of arrest to inpatient care, and into the community. Our teams are based in the Police Investigation Centres & Control Rooms, local prisons, secure inpatient wards and the community, making this a varied and interesting role.
Main duties of the job
The successful candidate will work closely with our Leadership Team / Service Managers, providing them with an accurate, prompt and efficient PA/secretarial/administrative service, including support to produce presentations, spreadsheets and complex reports.
Wide-ranging and significant knowledge and skills in administrative policies, procedures and practices are required, along with experience of working in a busy environment and meeting tight deadlines. The ability to administer meetings at a high level, including drawing up agendas, minuting, and implementing action plans is essential.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Management of multiple diaries and inboxes as required for the team members, to include organising meetings, appointments and regular commitments to assist in organising workloads.
Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team.
Deal with correspondence, communication and telephone calls, prioritising, co-ordinating and liaising with the team.
Provide induction, support, supervision, appraisals and training to administration staff as identified by line manager.
Please see Job Description and Person Specification for a detailed list of responsibilities.
Person specification
Qualifications
Essential criteria
- Pitman/RSA III typing/word processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards
Experience
Essential criteria
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Ability to work with senior members of staff across a large organisation.
Desirable criteria
- Day-to-Day line management.
Skills
Essential criteria
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Advanced ICT skills including Microsoft (especially word processing, spreadsheets and presentations, eg Word, Excel, Powerpoint) or equivalent.
Knowledge
Desirable criteria
- Knowledge of NHS policy/procedures.
Other
Essential criteria
- Able to work proactively on own initiative with minimal supervision.
- Able to travel independently.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sonia Paternoster
- Job title
- Performance & Information Business Support Manager
- Email address
- [email protected]
- Additional information
Tina Barnes
Business Support Manager
List jobs with Norfolk and Suffolk NHS Foundation Trust in Administrative Services or all sectors