Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser
- Gweithio hyblyg
- Cyfeirnod y swydd
- 246-ESU6437566
- Cyflogwr
- Norfolk and Suffolk NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Woodlands Hospital
- Tref
- Ipswich
- Cyflog
- £22,383 gross per annum (pro rata)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 16/07/2024 23:59
- Dyddiad y cyfweliad
- 30/07/2024
Teitl cyflogwr
![Norfolk and Suffolk NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/24.png)
Receptionist / Office Clerk - Band 2 - Woodlands Hospital
Band 2
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Trosolwg o'r swydd
An exciting opportunity has arisen for a full time Receptionist / Administrator to join our admin team based at the Woodlands in Ipswich .
Our shift pattern is 0600-1400 and 1400-2200 for Reception, and 0800-1600 for ward admin roles.
If you are a friendly, positive and well organised person that is interested in developing their current admin and reception skills whilst working in a fast paced environment and you are interested in an exciting challenge then this opportunity could be for you!
This post requires a confident, level-headed individual who can be flexible, adaptable and can work on their own initiative as well as part of our team. Good communication and telephone skills are key to maintain our high level of service. Ideally, we are looking for someone who has administration experience including good typing skills and IT knowledge.
You will also work on our wards at the Woodlands providing admin support to our clinicians and full training for reception and administration work will be provided.
You must possess excellent time management skills, a positive approach and a friendly, helpful manner. You will need to be able to remain calm under pressure and to prioritise your workload.
Prif ddyletswyddau'r swydd
Your main duties will include :
Meet and Greet - You will be the the first person our patients, carers, family members and visiting professionals meet when arriving at Woodlands.
Answering the phone, taking messages, putting calls through or re-directing.
Managing diary room bookings.
Signing in and out security packs for staff.
Responsibility when fire alarms sound and other health and safety related procedures.
Accepting deliveries and directing post.
Attending MDT morning meetings, prepping for the meeting and live typing to update patient information.
Maintaining and updating electronic patient data.
Scanning, photocopying and displaying posters.
Supporting the wider admin within the unit.
Interacting with professionals, carers, and service users.
Skills we are looking for include –
Exceptional communication
Typing skills
Knowledge of Microsoft Packages
Confident in abilities
Personable
Willing to learn and adapt
Excellent time management
Gweithio i'n sefydliad
We promote and adhere to the workplace values of NSFT.
Our busy team reflect what we all believe makes the most positive difference to the care we offer and to the way we work with one another. By ‘living our values’ we will develop our Trust, our people, and continue to improve the quality of everything we do.
We provide an attractive and competitive package of benefits including generous holiday entitlement and compassionate sickness benefits, in addition to Staff Wellbeing services.
Benefits included with this role are:
- NHS pension
- A comprehensive in house & external training programmes
- career progression
- Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
You will be contacted via email but these emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Manyleb y person
Qualifications
Meini prawf hanfodol
- NVQ 2 Customer Service or equivalent qualification
Meini prawf dymunol
- Knowledge of Trust’s electronic records
Experience
Meini prawf hanfodol
- Experience of working in a busy reception / office environment
Knowledge
Meini prawf hanfodol
- Microsoft packages
Other
Meini prawf hanfodol
- Able to travel independently
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Kim Bassingthwaighte
- Teitl y swydd
- Deputy Business Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01473 891876
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda Norfolk and Suffolk NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector