Job summary
- Main area
- EOC
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 247-EOC-C&AM-1024
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Norwich
- Town
- Hellesden
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 08/11/2024 08:00
Employer heading
EOC Clinical & Audit Manager
NHS AfC: Band 7
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
The post holder will be responsible for the overall leadership and management of the clinical audit and training department within the EOC.
Main duties of the job
Ensuring effective delivery of training and education programme to new and current CAS staff and ensuring a robust, fair, and effective quality assurance process for call clinical aspects of the EOC
The post holder will also be required to continually review the established systems and audits on a departmental wide basis to ensure that the organisation meets its local and national data quality standards.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
- Managerial qualification to degree level of equivalent experience.
- NMC Registered Nurse or HCPC Registered Paramedic.
- Clinical Coordinator trained (or willingness to complete in first 6 months).
Desirable criteria
- EMD National Instructor Certification or willingness to complete.
Skills and Knowledge
Essential criteria
- Ability to plan, implement and manage the department, strategy, policies, and procedure to ensure that corporate objectives and targets are being met.
- Sound clinical judgement and ability to challenge and provide constructive feedback to poor clinical skills/knowledge.
- Outstanding prioritisation, leadership, and critical thinking skills consistently.
Experience
Essential criteria
- 2 years’ experience in either the EOC or a healthcare training environment.
- Ability to create, develop and improve training and auditing plans.
Desirable criteria
- Previous line management experience.
Personal Attributes
Essential criteria
- Motivated and driven to continuously strive for improvement.
- Flexible and adaptable to the changing environment of the ambulance service.
- Approachable and positive outlook with the ability to engage and enthuse others.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Zoe Martindale
- Job title
- EOC Improvement Manager
- Email address
- [email protected]
- Telephone number
- 07715 496593
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