Job summary
Employer heading
Medical Secretary
NHS AfC: Band 3
Patent and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
We have an exciting opportunity for a Band 3 Medical Secretary to join our Ophthalmology Medical Secretarial team within the Division of Surgery.
Main duties of the job
The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.
The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.
Working for our organisation
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.
Detailed job description and main responsibilities
The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, please see Job Description and Person Specification for further details.
Person specification
Qualifications
Essential criteria
- Typing qualifications to RSA II or equivalent experience
- Knowledge of medical terminology/AMSPAR qualification
- Good general standard of literacy and numeracy
Experience
Essential criteria
- Previous digital/audio typing experience
- Secretarial experience in a clinical environment
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Skills
Essential criteria
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Paul Debenham
- Job title
- Business support Manager
- Email address
- [email protected]
- Telephone number
- 01493 453982
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