HealthJobsUK

Job overview

This is a brand new role and will involve cross site working in the two new Community Diagnostic Centres at The James Paget Hospital and Northgate Hospitals. 

-       To assist and support the CDC Speciality Operations Manager in the provision of services to ensure the Trusts achieves both internal and national targets i.e. wait time targets, NHS cancer targets in order to ensure compliance with National Standards.

-       To assist in the development of systems to improve Waiting List Management and Compliance.

-       To assist with business planning and profiling of activity. 

-       The post holder will be responsible for the line management of the administrative staff and for ensuring the smooth running of the Community Diagnostic Centres in relation to its administration functions.

-       They will manage the administrative, clerical and secretarial needs of the directorate and ensure, through careful monitoring of workloads that activity targets are met and that patient management is in line with the patient access policy.

-    The  post holder will be expected to work across both sites. 

Main duties of the job

The job holder needs to ;

1.    To work with the CDC Specialty Operational Manager and key Stakeholders in ensuring systems are in place to manage the Outpatient Waiting Lists.

2.    To develop systems to assist the Community Diagnostic Centres work towards supporting PTL queries and speciality pathways.

3.    To monitor the CDC activity as contracted through NHSE and escalate any change in activity to the CDC Operational Manager.

4.    To update the CDC weekly activity reporting on the NHSE portal.

5.    Prepare monthly activity reports

6.    To work closely with the Service, and Diagnostic Clinical teams to ensure systems are implemented.

7.    To develop and sustain good relationships with all service leads and staff across the CDCs and their secretarial / Admin staff.

8.    To support in compliance with NHS Cancer Plan standards advising and acting on as appropriate.

9.    To minimise patient cancellations/DNA’s.

10.  To support Trust policies ensuring they are current and reflect best practice.

Working for our organisation

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Like all hospitals, we face a challenging future, but we are ready to make the bold decisions so that we are at the forefront of innovative working practices. Our services have to be safe and also represent value for money. Our staff will work in creative ways, using advances in technology to their full potential and to eliminate waste that adds no value to patient care.