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Job summary

Main area
Gastroenterology
Grade
Band 2
Contract
Permanent
Hours
16 hours per week (Job share - 16 hours per week)
Job ref
040-AC093-0425
Employer
Aneurin Bevan University Health Board
Employer type
NHS
Site
Royal Gwent Hospital
Town
Newport
Salary
£23,970 per annum pro rata
Salary period
Yearly
Closing
30/04/2025 23:59

Employer heading

Aneurin Bevan University Health Board logo

Receptionist/Admin Clerk - GACU and IBD Nurse Led Service

Band 2

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

 

Job overview

To provide a quality clerical service to the Gastroenterology Ambulatory Unit (GACU) and Irritable Bowel Disease (IBD) Nurse Led Service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To provide quality Clerical Officer Support to the Team and its Patients.  Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with the Health Board Policies and Procedures and all documentation is updated in line with the service requirements and standards.

To provide reception cover for the service.  Answering Telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

English

Essential criteria
  • Good General Education
  • Computer Literate
  • Standard Keyboard Skills
  • Understanding of a range of routine work procedures which would require a combination of on-the-job training and a period of induction
Desirable criteria
  • Previous Medical Records experience or knowledge of the hospital patient administration system (PAS)
  • Proficient in software packages including Word and Excel
  • Welsh Language skills understanding, speaking, reading and writing in welsh

English

Essential criteria
  • Ability to work and problem solve under pressure whilst achieving targets
  • Willingness to work under direction but also a self-starter
  • Demonstrate a commitment to achieving high quality standards of work
  • Flexible to the needs of the service, energic and determined
  • Accurate/Methodical in all aspects of work
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding ,speaking, reading and writing in Welsh

Employer certification / accreditation badges

Credit Unions WalesApprenticeships logoAge positiveImproving working livesStop Smoking Wales is the NHS Smoking Cessation Service in WalesArmed Forces Covenant Gold AwardStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerHyderus o ran anabledd crflogwrCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Amanda Hultberg
Job title
Directorate Support Manager
Email address
[email protected]
Telephone number
01633 234789
Additional information

Emma Richards

Assistant Directorate Manager

[email protected]

01633 238055

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