HealthJobsUK

Trosolwg o'r swydd

We have an exciting opportunity to join us as an Apprentice.

During this training period, salary will be paid in accordance with Annex 21 of the Terms and Conditions. 

Months 1 - 6 of the training period will be paid at 70% of the top of Band 2 pay scale/Real Living Wage (whichever is the greater) and Months 7 - 18 will be paid at 75% of the top of Band 2 pay scale.

Upon successful attainment of the qualification, even if sooner than the 16 month allocated timeframe, the post holder will automatically move to the Band 2 as they will then meet the full KSF outline of this role, and be expected to undertake all duties within this Job Description as indicated.

The VBHC (Value Based Healthcare) team have established a programme of work to develop a range of patient and workforce reported measures for a variety of service user groups to support the evaluation of the implementation of national delivery plans.

Based within the Value Based Healthcare Team, the post holder will work with and provide effective data entry into the patient experience system and administrative support to the Senior Project Manager, Patient Experience Manager and clinical staff for multiple service user groups within Cwm Taf Morgannwg University Health Board (CTMUHB).

Prif ddyletswyddau'r swydd

• Support the provision of healthcare to the population of Cwm Taf Morgannwg University Health Board (UHB), by participating in the Patient Reported Experience Measures (PREMs) and the implementation of the patient experience platform, which will assist in the improvement of the wider performance and information agenda.
• Work as dedicated support for the patient experience platform.
• They may be required to work across other sites in Cwm Taf Morgannwg University Health Board.
• Sit with and assist patients in the completion of patient experience questionnaire, inputting information and providing routine advice relating to the platform as necessary.
• Use own initiative to deal with patients’ queries, providing information and assistance in regards to the patient experience digital platforms.
• To participate in roadshows and engagement events as and when required.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Gweithio i'n sefydliad

Mae Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg yn rhan o deulu GIG Cymru. Mae ein Bwrdd Iechyd yn darparu gofal iechyd sylfaenol, eilaidd a chymunedol ynghyd â gwasanaethau lles i tua 450,000 o bobl sy’n byw mewn tair sir: Pen-y-bont ar Ogwr, Merthur Tydful a Rhondda Cynon Taf.

Rydyn ni’n byw yn ôl ein gwerthoedd craidd:

• Rydyn ni’n gwrando, yn dysgu ac yn gwella
• Rydyn ni’n trin pawb â pharch
• Rydyn ni i gyd yn gweithio fel un tîm

Rydyn ni’n gyflogwr lleol balch; mae tua 80% o’n gweithlu o 15,000 yn byw o fewn ein rhanbarth. O ganlyniad, nid enaid y sefydliad yn unig y mae ein staff yn ei gynrychioli, ond y cymunedau amrywiol rydyn ni’n eu gwasanaethu.