Job summary
Employer heading
Assistant Medical Secretary
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
The purpose of the role is to provide comprehensive secretarial support to the general surgery department and associated team.
The post holder will work independently to provide a secretarial and administrative office function to the consultant and associated team responsible for general surgery. Duties will include transcribing medical correspondence and multi-disciplinary meeting notes, audio typing, undertaking mail and filing duties, liaising with a number of departments to co-ordinate the patient’s pathway and retrieving patient’s medical notes.
They will provide the relevant information to the waiting list co-ordinator and directorate management team as and when required, dealing with patients, relatives, carers and external partners on a regular day to day basis using tact and diplomacy.
Main duties of the job
The principal accountabilities of this post are:
- Plan own day to day tasks and duties.
- Undertake routine typing and audio typing of clinical correspondence.
- Manage consultant diaries.
- Prioritise results, organise clinical activity and patient admissions.
- Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications
Essential criteria
- Knowledge of a full range of administrative services acquired through training and experience to Vocational Level 3 or equivalent skills, knowledge and work experience. Knowledge of health board IT systems, policies and procedures.
Desirable criteria
- Knowledge of medical terminology. Typing qualification.
Experience
Essential criteria
- Experience of a wide range of administrative processes. Previous experience as an assistant medical secretary or similar role. Working to deadlines. Being able to determine priorities
Desirable criteria
- Experience in a secretarial role in the NHS. Experience of working in a hospital environment
Aptitude and Abilities
Essential criteria
- Excellent organisational skills with attention to detail. Knowledge of Myrddin or patient administration system and tracker. Accurate typing and the ability to use an audio type back system. Interpersonal skills, influencing and negotiating skills. Proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint. Excellent communication skills, both written and oral. Able to maintain strict confidentially.
Desirable criteria
- Ability to speak Welsh
Values
Essential criteria
- Conscientious. Self-motivated to produce high quality of work. Organised. Adaptable.
Other
Essential criteria
- A high level of concentration is required due to the level of conflicting priorities. Ability to travel in timely manner to locations throughout the UHB. Reliable and flexible approach to work.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Justine Parsons
- Job title
- Directorate Administrator
- Email address
- [email protected]
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