Job summary
Employer heading
Support Medical Secretary
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
The post holder will provide a comprehensive and high quality secretarial and administrative support tot the consultants, doctors and other professionals within the Integrated Medicine Department.
The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.
The post holder will be expected to manage and prioritise their own workload using experience and initiative.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The main duties of this role are:
- Undertake routine typing and audio typing of clinical correspondence
- Manage consultants' diaries
- Prioritise results, organise clinical activity and patient admissions
- Liaise with patients, General Practitioners and other Health Boards / Trusts to arrange ongoing treatment and care
- Plan own day to day tasks and duties
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and/or Knowledge
Essential criteria
- RSA/OCR Stage III or equivalent in word processing.
- Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.
- Good standard of education.
- ECDL or equivalent experience.
Desirable criteria
- Knowledge of medical terminology.
Experience
Essential criteria
- Experience of working in an office environment.
- Experience of working as part of a team.
Desirable criteria
- Previous NHS experience.
- Previous Medical Secretary experience.
Aptitude and Abilities Skills
Essential criteria
- Ability to communicate with staff at all levels.
- Excellent organisational skills
- Excellent telephone manner.
Personal Qualities
Essential criteria
- Ability to work on own initiative and as part of a team.
- Adaptable to change.
- Organised and methodical.
Desirable criteria
- Ability to communicate in Welsh.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Natalie Fraser
- Job title
- Admin Support Manager
- Email address
- [email protected]
- Telephone number
- 01443443443
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