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Job overview

An opportunity has arisen at Cwm Taf Morgannwg University Health Board for a receptionist, clerical officer, to join an established administration team.  This post will be based in Ysbyty Cwm Cynon hospital, covering a number of services within the locality of Merthyr, Cynon and Taff Ely valleys.  The post holder would be required to travel to other sites as a relief receptionist/clerical officer in a number of supporting clinical administrative services.  Support with travel will be provided along with training in all areas the post is required to cover across Cwm Taf Morgannwg University Health Board (CTMUHB).

 The receptionist will be the first point of contact for visitors to the hospital site.  They will work within a busy team providing customer focussed reception duties and clerical support to the hospital and community service.  The post holder will perform front of house reception duties and liaise in a professional manner with patients, colleagues, members of the public and other agencies involved in patient care face to face and over the telephone as well as undertaking a wide spectrum of duties within the confines of the role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Main duties of the job

The post holder will provide accurate communication and administrative services and be required to perform reception duties that are appropriate to the site, which can include ward base administration from time to time. These duties will include the co-ordination of stationery, key management, mail and post services, meeting room bookings and the distribution of patient equipment and consumables such as hearing aid batteries, nebulisers and community equipment. 

Administration activities will include producing procurement requisitions and under the direction of the team leader, in line with the Financial Control Procedures the post holder will assist in the financial processes such as the collection of daily takings from the catering department, payphone, re-imbursement of patient travel expenses and petty cash payments.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.