Job summary
- Main area
- Admin and Clerical/ driver
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 110-AC298-0724
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Ynysmeurig House
- Town
- Mountain Ash
- Salary
- £22,720 Per annum
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Admin call handler/porter driver
Band 2
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
The post holder will contribute to the provision of healthcare for the Cwm Taf Morgannwg University Health Board (CTMUHB) by delivering a porter/driver service which meets all organisational and legislative standards and support the vaccination and immunisation service along with the wider Heath Protection function, with a commitment to working within a safety and quality framework.
Main duties of the job
Support the Senior Administration Manager in the delivery of porter/driver services at the community and locality sites, and ensure a safe and high quality service is delivered to patients, staff and visitors in accordance with service specifications and site requirements.
The post holder will be required to perform supplementary duties to respond to service needs, including administration functions, that are appropriate to the vaccination and immunisations along with Health Protection function and in line with their banding.
There will be a requirement to drive a community vehicle transporting specimens, mail and equipment as well as delivering and collecting vaccines to/from health and social care sites across CTMUHB. The post holder will also support the delivery as and when required to the wider Health Protection service.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Full driving license - Cat B license holders with a Cat D1 driver entitlement to drive UHB vehicles.
- Educated to a good standard of education possess relevant work experience.
- Customer services NVQ level 2 or equivalent level of knowledge and experience.
Desirable criteria
- Health and Safety qualifications.
- Computer qualifications e.g. ECDL.
Knowledge/Experience
Essential criteria
- Basic knowledge of health and safety, COSHH, violence and aggression and safe systems of work at the workplace.
- Knowledge of confidentiality compliance.
- Working within a busy customer focused and productive work environment (preferably within a healthcare setting).
- Experienced driving different type/model vehicles.
- Excellent customer service and care skills.
- Dependable and reliable.
- Ability to travel within geographical area in a timely manner.
- To be able to adapt to an unpredicted workload Able to work hours flexibly.
Desirable criteria
- Evidence of educational development.
- Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.
- Ability to speak Welsh
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Claire Thomas
- Job title
- Senior Manager
- Email address
- [email protected]
- Telephone number
- 07889379013
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