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Job summary

Main area
Acute Surgery
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
110-AC240-0624
Employer
Cwm Taf Morgannwg University Health Board
Employer type
NHS
Site
Royal Glamorgan Hospital
Town
Llantrisant
Salary
£22,720 per annum
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

Cwm Taf Morgannwg University Health Board logo

Ward Clerk / Receptionist

Band 2

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000.  We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

We are looking for friendly, approachable individual to contribute to the provision of health care to patients; providing a comprehensive and confidential clerical support in relation to attendances and admissions within ward 9,  working as a ward clerk / receptionist within the surgical ward 9 team. 

Come and join our busy, supportive and friendly team we are looking forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Main duties of the job

The Post Holder will be required to perform the full range of duties outlined in the job description. Principal Duties include:

To ensure all patients are admitted, transferred and discharged correctly on the WPAS system.

Ensure all paper based record keeping is maintained in accordance with departmental requirements.

Up-date clinical portal with regards to patients’ movement within the service and those discharged or transferred to other wards/hospitals in an accurate and timely manner.

To input and extract data as required.

To undertake full clerical duties following office procedures to ensure the smooth running of ward 9. This will include filing, scanning, photocopying, retrieving hospital notes, faxing.

Be able to undertake the ward clerk duties i.e. amalgamation of hospital notes, filing, liaising with Consultants and their secretaries etc.

To undertake full clerical duties following office procedures to ensure the smooth running of ward 9. This will include filing, scanning, photocopying, retrieving hospital notes, faxing.

 

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification

Qualifications

Essential criteria
  • Good standard of Education (At least 5 GCSEs ‘C’ grade or above)
Desirable criteria
  • NVQ 2 in Administration NVQ 2 or Customer Service
  • Knowledge of the importance of confidentiality and data protection
  • Understanding the importance of medical records

Experience

Essential criteria
  • Previous clerical/ administrative experience
  • Working with the public
  • Working in a busy environment
Desirable criteria
  • Previous experience within NHS
  • Experience of using NHS systems, e.g. WPAS

Employer certification / accreditation badges

Age positiveStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.Disability confident employerHyderus o ran anabledd crflogwrAccredited Living Wage EmployerWelsh logo for Armed Force Bronze Award for Cym Taf UHBAccredited Living Wage EmployerCore principlesPrentisiaethau Apprenticeships

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Lynsey Roberts
Job title
Ward Manager
Email address
[email protected]
Telephone number
01443 443509
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