Job summary
- Main area
- Urology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (0.8fte, over 4 or 5 days per week)
- Job ref
- 110-AC434-1124
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Princess of Wales Hospital
- Town
- Bridgend
- Salary
- £24,433 - £26,060 per annum, pro rata
- Salary period
- Yearly
- Closing
- 12/11/2024 23:59
Employer heading
Waiting List Booking Officer
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
Are you organized, detail-oriented, and enjoy helping others? We are currently seeking a Waiting List Booking Officer to join our team and help manage our booking system.
Main duties of the job
In conjunction with: consultant surgeons, consultant anaesthetists, theatre coordinator and medical secretaries across sites to ensure elective day case/inpatient pathways are managed appropriately and lists are consistently booked with maximum utilisation, in a timely fashion to ensure no patients cancellations are received on the day of surgery and national targets are met.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications/Knowledge
Essential criteria
- Good standard of education
- RSA/OCR III or equivalent knowledge and experience
- ECDL, or equivalent qualification or experience in the following Microsoft office packages – Word, Excel and Outlook
Desirable criteria
- Basic knowledge of NHS performance targets, particularly in waiting times
- Basic knowledge of data protection and confidentiality
Experience/Skills
Essential criteria
- Appropriate experience of working within a hospital and/or office environment
- Significant experience of dealing with the public
- Good organisational skills and ability to multitask
- Ability and willingness to work across divisions and sites
Desirable criteria
- Experience of working in NHS or similar organisation
- Familiarity with the Health Board Myrddin System
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Helen Robinson
- Job title
- Directorate Support Manager
- Email address
- [email protected]
- Telephone number
- 07809629026
- Additional information
Janine Hillier
Admin Support Manager
07859179951
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