Job summary
- Main area
- Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 110-AC293-0724
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Princess of Wales Hospital
- Town
- Bridgend
- Salary
- £23,159 - £24,701 per annum pro rata
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Paediatric Administrative Assistant
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
· To contribute and provide administrative support to the community secretarial and Community multi disciplinary team for the Cwm Taf University Health Board area, working in conjunction with key partners from other agencies across the Cwm Taf UHB locality region.
· Support the community paediatric secretaries in providing a comprehensive and confidential administrative support for the community multi disciplinary team.
· Follow appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and that timely communication is carried out to allow the patients to experience a smooth journey at all times.
Main duties of the job
· Routine typing/audio typing of clinical correspondence
· Supporting the administrative needs of the multi disciplinary Paediatric Team.
· Develop systems, support and organising clinical activity and appointments.
· Liaising with patients and families, General Practitioners other referrers and partners to provide assessment, diagnosis treatment and care.
· Follow appropriate systems, processes while adhering to Health Board policies and procedures at all times.
· Support the development and maintenance of IT systems and databases and provide up to date analysis of data from the system.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
- Must possess knowledge of a range of systems used within the Health Board eg. WPAS, Welsh Clinical Portal, RADIS etc.
- Knowledge of a range of secretarial and office procedures.
- Knowledge of a range of office and patient software systems.
- Understanding of medical terminology.
- RSA/OCR Level III or equivalent knowledge and experience.
Person specification
Qualifications
Essential criteria
- RSA/OCR Stage III or equivalent experience in word processing. • Good standard of education. • An understanding of some medical terminology.
Desirable criteria
- Good knowledge of medical terminology.
Experience
Essential criteria
- Of working using own initiative and as part of a team. • Previous experience as an assistant medical secretary or similar role. • Working to deadlines. • Being able to determine priorities.
Desirable criteria
- Previous experience of working in an administrative role. • Working with multi-disciplined colleagues in a busy environment. • Previous NHS/Healthcare environment experience.
Skills
Essential criteria
- Advanced keyboard skills. • Experience of using Microsoft Office package. • Excellent communication, interpersonal, and organisational skills. • Good telephone manner. • Ability to take and transcribe minutes.
Knowledge
Essential criteria
- Knowledge of a variety of IT systems. • Understanding of Microsoft Office Software packages. • Setting up new office systems.
Personal Attributes
Essential criteria
- Ability to work on own initiative and as part of a team. • Adaptable to change • Ability to communicate effectively. • Be organised and methodical. • Ability to empathise, show understating and sympathy to the needs of families and their children.
Desirable criteria
- Ability to communicate in Welsh.
Circumstances
Essential criteria
- Reliability with a flexible approach to work. • Able to work across a number of internal and external venues across the UHB area.
Physical Requirements
Essential criteria
- Light/Moderate physical duties.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Shannon Rees
- Job title
- Support Manager
- Email address
- [email protected]
- Telephone number
- 01656 752752
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