Job summary
- Main area
- phlebotomy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 350-CC6610850-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- V7
- Town
- lIVERPOOL
- Salary
- £24,071 - £25,674 per annum/ pro rata
- Salary period
- Yearly
- Closing
- 27/02/2025 23:59
Employer heading
Advanced Phlebotomist
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
As part of an organisational change we are offering an opportunity for our existing phlebotomy staff with the necessary experience to express an interest to apply for the new Band 3 posts in the Phlebotomy service. Candidates will require to have at least 6 months experienced as a phlebotomist in their current role.
Main duties of the job
JOB PURPOSE
To complete venepuncture procedure for persons aged 12+ with no upper age limit in a clinic; 16+ in domiciliary setting.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
PRINCIAPL RESPONSIBILITIES
1.
To be responsible day to day for own workload; receive referrals and allocate case-load list according to priority.
2.
To be accountable for own actions and decisions at all times, demonstrating ability to seek advice and guidance from Line Manager as required.
3.
To maintain own Continuing Professional Development.
4.
To actively participate and contribute to team working in response to service developments and the business plan.
5.
Work within the community (e.g., within a patients’ own home) as a lone practitioner with telephone support. Seek advice and support from a more senior colleague for matters outside sphere of responsibility, knowledge, or skills.
6.
Work independently in a busy clinic environment ensuring that patients receive blood tests on time and manage patient flow.
7.
Obtain informed consent from the patient to treatment and the sharing of information, documenting in accordance with Trust procedures.
8.
Support those service users referred on a specific pathway whereby bloods are taken under duress in best interest pathway.
9.
Use IT systems to document outcome of appointments and keep clinical notes up to date.
10.
Escalate and seek advice from seniors if specific risks are identified e.g. unsafe environmental conditions.
11.
To work within health and safety guidelines and policies and adhere to relevant Trust procedures.
12.
To work positively with colleagues to maintain effective working relationships.
13.
Comply with Trust Clinical Governance and Health and Safety requirements within agreed policies and procedures.
14.
Follow and contribute to new policies and local guidance and contribute comments on proposed/required changes to meet changing service needs.
15.
Plan and prioritise own workload and cover others workload during absence including the planning of the most efficient route to and between destinations in the community.
16.
Plan daily community visits to maximise capacity, considering referral criteria/visit time bands and unscheduled care, recording on the relevant information data systems.
17.
Collect statistical information about daily contacts where required and input onto database for service.
18.
Actively participate in audit, research and development activity when required.
19.
Undertake daily routine administrative tasks to ensure effective service delivery e.g., photocopying within current Trust policies and procedures.
20.
Defective equipment is reported and made safe without delay in accordance with Trust procedures.
21.
Work towards completion of competency framework within agreed timescales.
22.
Participate in clinical supervision as per individual requirement.
06/03/2024
23.
Train and support new members of staff as required.
24.
Be competent in the selection of the appropriate sample bottle for all common laboratory investigations.
25.
Be competent in the procedures required for bleeding High Risk, Immunocompromised and barrier nursed patients.
26.
Organise and stock work benches and trolleys daily.
27.
Clean and disinfect trolleys and work benches after use.
28.
Restock the Phlebotomy rooms when necessary.
29.
To work across merseycare phlebotomy footprint when required.
30.
Contribute to the delivery of a quality service to patients within agreed timescales.
31.
Communicate effectively with patients to ensure correct identification, cooperation, and clarification of complications.
32.
Ensure samples are labelled correctly according to protocols.
33.
Provide after care and assistance to patients affected by venepuncture.
34.
Be competent in dealing safely with nervous or upset patients including at times, managing conflict, and challenging behaviour.
35.
Be competent in dealing safely with fainting patients and those who become unwell.
36.
Maintain basic life support skills to enable the safe care of patients.
37.
Liaise with service users to improve relationship, service and patient care.
38.
Answer telephone enquiries in a helpful manner.
39.
Participate in relevant staff and departmental meetings.
40.
Co-operate with and assist leaders of Phlebotomy teams to promote good team working.
Physical, Mental and Emotional Effort
41.
Lone working in busy clinic environments and in the community in patients own homes and care homes.
42.
Able to manage the pressures of a busy clinical environment and demanding workload.
43.
Able to manage situations involving patient conflict and challenging behaviours.
44.
Able to complete blood tests on patients aged 12+ who may be severely unwell with (additional training available if necessary).
Working Conditions
45.
Demonstrate an ability and willingness to occasionally travel across bases of the Merseycare footprint.
Person specification
Qualification
Essential criteria
- NVQ Level 3 in Health and Social care or relevant experience working as a phlebotomist
- Computer literate
- Educated to GCSE standard or equivalent including English or equivalent work-based experience
Knowledge and Experience
Essential criteria
- Has customer care experience or experience of being a carer/HCA
- Experience of working in a care environment
- Must either be Hepatitis B immune or be willing to undergo an immunisation course
- Can demonstrate a basic understanding of the needs of the patient and the role of the Phlebotomist
- Willingness to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
- An understanding of equality within the workforce and how it can impact on this post
- Can demonstrate motivation, reliability and commitment to team working and the development of others
- Flexible, reliable and demonstrates an ability to value the opinions of others
- Understanding of personal health and safety responsibilities
- Understanding of confidentiality and the practical implications in this role
- Understanding of primary care and/or GP surgery
- Willingness to undergo education/training for both practice and service needs
Desirable criteria
- Understands issues regarding accountability and delegation
- Understanding of the complaint’s procedure
- Understanding of risk management
- Understanding/Experience of lone community working
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Silvia Ferrer Valls
- Job title
- Clinical service manager
- Email address
- [email protected]
- Additional information
JOB PURPOSE
To complete venepuncture procedure for persons aged 12+ with no upper age limit in a clinic; 16+ in domiciliary setting.
PRINCIAPL RESPONSIBILITIES
1.
To be responsible day to day for own workload; receive referrals and allocate case-load list according to priority.
2.
To be accountable for own actions and decisions at all times, demonstrating ability to seek advice and guidance from Line Manager as required.
3.
To maintain own Continuing Professional Development.
4.
To actively participate and contribute to team working in response to service developments and the business plan.
5.
Work within the community (e.g., within a patients’ own home) as a lone practitioner with telephone support. Seek advice and support from a more senior colleague for matters outside sphere of responsibility, knowledge, or skills.
6.
Work independently in a busy clinic environment ensuring that patients receive blood tests on time and manage patient flow.
7.
Obtain informed consent from the patient to treatment and the sharing of information, documenting in accordance with Trust procedures.
8.
Support those service users referred on a specific pathway whereby bloods are taken under duress in best interest pathway.
9.
Use IT systems to document outcome of appointments and keep clinical notes up to date.
10.
Escalate and seek advice from seniors if specific risks are identified e.g. unsafe environmental conditions.
11.
To work within health and safety guidelines and policies and adhere to relevant Trust procedures.
12.
To work positively with colleagues to maintain effective working relationships.
13.
Comply with Trust Clinical Governance and Health and Safety requirements within agreed policies and procedures.
14.
Follow and contribute to new policies and local guidance and contribute comments on proposed/required changes to meet changing service needs.
15.
Plan and prioritise own workload and cover others workload during absence including the planning of the most efficient route to and between destinations in the community.
16.
Plan daily community visits to maximise capacity, considering referral criteria/visit time bands and unscheduled care, recording on the relevant information data systems.
17.
Collect statistical information about daily contacts where required and input onto database for service.
18.
Actively participate in audit, research and development activity when required.
19.
Undertake daily routine administrative tasks to ensure effective service delivery e.g., photocopying within current Trust policies and procedures.
20.
Defective equipment is reported and made safe without delay in accordance with Trust procedures.
21.
Work towards completion of competency framework within agreed timescales.
22.
Participate in clinical supervision as per individual requirement.
06/03/2024
23.
Train and support new members of staff as required.
24.
Be competent in the selection of the appropriate sample bottle for all common laboratory investigations.
25.
Be competent in the procedures required for bleeding High Risk, Immunocompromised and barrier nursed patients.
26.
Organise and stock work benches and trolleys daily.
27.
Clean and disinfect trolleys and work benches after use.
28.
Restock the Phlebotomy rooms when necessary.
29.
To work across merseycare phlebotomy footprint when required.
30.
Contribute to the delivery of a quality service to patients within agreed timescales.
31.
Communicate effectively with patients to ensure correct identification, cooperation, and clarification of complications.
32.
Ensure samples are labelled correctly according to protocols.
33.
Provide after care and assistance to patients affected by venepuncture.
34.
Be competent in dealing safely with nervous or upset patients including at times, managing conflict, and challenging behaviour.
35.
Be competent in dealing safely with fainting patients and those who become unwell.
36.
Maintain basic life support skills to enable the safe care of patients.
37.
Liaise with service users to improve relationship, service and patient care.
38.
Answer telephone enquiries in a helpful manner.
39.
Participate in relevant staff and departmental meetings.
40.
Co-operate with and assist leaders of Phlebotomy teams to promote good team working.
Physical, Mental and Emotional Effort
41.
Lone working in busy clinic environments and in the community in patients own homes and care homes.
42.
Able to manage the pressures of a busy clinical environment and demanding workload.
43.
Able to manage situations involving patient conflict and challenging behaviours.
44.
Able to complete blood tests on patients aged 12+ who may be severely unwell with (additional training available if necessary).
Working Conditions
45.
Demonstrate an ability and willingness to occasionally travel across bases of the Merseycare footprint.
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