Job summary
- Main area
- Governance
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 408-24-552
- Employer
- Wirral University Teaching Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Arrowe Park Hospital
- Town
- Wirral
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Clinical Governance Co-ordinator
Band 6
Apprenticeship Eligibility Criteria
Should this vacancy be recruited as an apprenticeship, the following criteria will apply:
UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.
To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8
Job overview
An exciting opportunity has arisen for a motivated individual to join the Medicine and Acute Division’s Governance Team at Wirral University Teaching Hospital NHS Foundation Trust.
The Division is looking to recruit an experienced, motivated and independently minded Business Partner - Quality Governance to support the Divisional Quality and Safety Lead in the delivery of governance across all aspects of patient safety, risk management, audit and effectiveness and regulatory compliance.
Main duties of the job
Patient Safety
Lead the effective implementation of the Trust’s incident management and patient safety incident policies across division of responsibility.
Responsibility to escalate aspects of noncompliance with policy to divisional leadership.
Support staff in aligned services to report all new incidents and assign an investigator in a timely manner. Support accurate scoring of risks and incidents and planning suitable actions to address reoccurring issues.
Provide expert advice and challenge to ensure that incidents are appropriately investigated and that areas for improvement are identified; with robust action plans in place to reduce the likelihood of recurrence
Support patient safety investigations through all learning processes agreed by the Senior Business Partner.
Support Divisional staff to undertake immediate case reviews of patient safety incidents leading to (or potentially leading to) significant harm or significant learning, providing advice and solving problems or queries, and chasing progress to ensure they are ready for presentation at the Directorate and Divisional quality meetings.
Support the collation of evidence that complete action plans.
Support the implementation of trust governance processes within the directorate and division.
Plan, deliver and facilitate improvement events and opportunities for experiential learning
Working for our organisation
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Detailed job description and main responsibilities
Please see attached Job Description for further information
about the Quality Governance Business Partner position available at WUTH.
Person specification
Qualifications, Specific Experience & Training
Essential criteria
- Degree level qualification, or equivalent experience
- Experience of the Ulysses System or equivalent risk management system
- Clinical/Quality Governance experience within a complex environment
Desirable criteria
- Clinical qualification
- Qualification in Risk Management
Qualifications, Specific Experience & Training
Essential criteria
- Experience of working in partnership with senior clinical, executive and managerial colleagues. with a proven ability to influence and change these groups
- Adverse incident reporting including data capture, trend analysis and identification of system/process changes to reduce risk.
- Experience of working in a complex changing environment and the ability to prioritise
- Knowledge of clinical audit and quality improvement technique
Knowledge and Skills
Essential criteria
- SEIPS skills; knowledge and experience, such as Chronology/timeline tools, Gathering & mapping information, Interviewing: cognitive or narrative, Round table review, Report writing, Action plan writing, Knowledge of Patient Safety Agenda and Duty of Candour requirements, Knowledge and experience of improving patient safety,
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
- Advanced computer skills (word, excel, powerpoint, access programs)
- Ability to act to improve and deliver performance and establish high levels of quality and to hold others to account for delivery
- Good understanding of acute NHS business and knowledge of recent policy developments including across the wider system
- Understanding of CQC and quality standards
- Evidence of advanced risk management knowledge including, latest guidance and best practice on Risk Management Proactive and reactive risk management, Horizon scanning, Residual risk, Risk appetite & tolerance, Risk matrices and grading, Controls and actions
- Demonstrable experience of developing, supporting and motivating individuals and a team in a similar working environment
- Experience of participating in the development and implementation of strategy and policy
- Experience of working with complex information/data, analysing, evaluating and presenting evidence following sound research methods and procedures
- A sound IT knowledge to produce reports and understand managing databases
- Demonstrable experience of working on complex initiatives that require attention to detail
- Experience on coaching or training staff across a variety of disciplines
- Experience of staff line management, recruitment and development
Personal Attributes
Essential criteria
- Evidence of the ability to advise and influence senior managers and clinicians in relation to risk management, patient safety and quality improvement
- Able to analyse and make judgements to resolve problems
- Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued
- Able to participate in programmes of change, both departmentally and on a broader organisational setting, generating ideas and innovative ways of improving practice
- Able to articulate confidently in a public forum
- Demonstrates excellent networking skills
- Able to identify and engage with key stakeholders
- Excellent project management skills, managing outcomes and delivering to deadlines without compromising performance across a multidisciplinary team
- Able to multi-task whilst maintaining high levels of attention to detail and project progression management
- Effective communicator able to communicate highly complex and sensitive information
- Proven ability to organise complex workload and meet strict timescale and targets
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues
- Strong problem solving and reasoning skills – able to think laterally using own initiative
- Ability to teach general risk management and incident investigation principles
- Ability to manage own workload and function independently
- Excellent collaborative working skills and ability to build good relationships with all professional groups
- Ability to provide complex information to Board committees in a written format that is clear and of an excellent quality
- Proven ability to analyse data and information and take appropriate decision
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kate Jones
- Job title
- Divisional Quality and Safety Lead
- Email address
- [email protected]
- Telephone number
- 0151 678 5111
- Additional information
You can reach the main hospital Switchboard on 0151 678 5111 and ask for extension 2329.
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