Job summary
Employer heading
Participation and Engagement Co-ordinator
Band 5
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
An exciting opportunity has arisen for the role of participation and engagement lead within Cheshire & Merseyside Specialist Perinatal and Maternal Mental Health Service (C&M SPMMHS)
The C&M SPMMHS is jointly provided by Mersey Care NHS Foundation Trust (MCFT) and Cheshire and Wirral Partnership NHS Foundation Trust (CWP), providing specialist assessment and treatment to mums, birthing people, babies, and families from pregnancy through to 24 months. MMHS has a focus on perinatal loss and trauma. Perinatal mental health care remains a national priority in the NHS Long Term Plan, and the post holder will be responsible for developing and implementing a strategy of engagement and involvement of people with lived experience of perinatal mental health services in the growth, learning and delivery of services across Cheshire and Merseyside. To ensure meaningful and representative involvement with our many stakeholders, with a focus on service users, family and carers is promoted in our Perinatal Services in CWP & MCFT. This will be done in conjunction with your counterpart in CWP.
The post holder will play a pivotal role in the development of our participation and engagement strategy working closely with colleagues and community’s to ensure transformation in how we shape service delivery to meet the needs of our communities and provide equitable, safe, and quality care, achieving clinical excellence.
Main duties of the job
The post holder will promote effective relationships with a range of C&M SPMMHS partners and stakeholders, including our communities by working collaboratively to ensure servicers are fit for purpose in meeting the needs of the community now and into the future.
The post holder will be expected to travel around C&M SPMMHS in a timely manner, the main area of focus for this role will be Liverpool, Sefton, Knowsley, St Helens, Warrington & Halton.
Please see job description and person specification, this provides a detailed over view of the main responsibilities of the role.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together
Detailed job description and main responsibilities
Please see job description and person specification; this provides a detailed over view of the main responsibilities of the role.
Person specification
Qualifications
Essential criteria
- Educated to a Degree level or equivalent education or ability to demonstrate competency at this level gained through experience or training.
- Demonstrate commitment to ongoing training and development applicable to the role
- Good standard of general education including English and Maths to GCSE Grade C or above or equivalent.
Desirable criteria
- Post Graduate qualification relevant to role
- Project Management Qualification
Knowledge and Experience
Essential criteria
- Experience in community engagement & development work
- Personal lived experience of mental health challenges
- Willing to positively share life experiences of ill health or caring role with service users and carers.
- Recent Experience of working with adults and families in health or social care setting
- Understanding of issues relating to safeguarding of vulnerable groups.
- Awareness of clinical governance
- Understanding of confidentiality and diversity issues
Desirable criteria
- Experience of working with clients in Recovery from serious Mental Health issues
- Experience in a health-related care setting with service users experiencing severe and enduring mental health.
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- High level and interpersonal and communication skills, and ability to form working relationships with staff and service users
- Presentation skills, to both internal and externally to the organisation
- Ability to support and respond appropriately to clients in distress
- Record keeping & report writing skills, including IT skills to manage electronic patient notes where necessary
- Able to work autonomously and as part of a team.
Desirable criteria
- Ability to deliver training to other professionals, service users and carers.
- Knowledge and understanding of child development
Other
Essential criteria
- Demonstrates motivation, reliability and commitment to team working and the development of others
- Excellent organisation skills and time management.
- Confident and Professional
- Demonstrates an ability to value the opinions of others
- Flexibility to respond to urgent client need or the needs of the Service
- Willingness to undergo education and training for both service and professional development needs
- Positive role model
- To demonstrate how to provide and receive routine 04/10/23 information requiring tact or persuasive skills; barriers to understanding.
- Able to work flexible hours as required
- Ability to travel around the service footprint in a timely manner
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Annie Kelly
- Job title
- Clinical Service Manager
- Email address
- [email protected]
- Telephone number
- 07341 800 331
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