Job summary
Employer heading
Team Administrator - Apprenticeships & Widening Participation
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
An exciting opportunity has arisen for a Team Administrator to work within the Trust Apprenticeship and Widening Participation Team. The post will be based at Hollins Park Hospital and across the Merseycare NHS Foundation Trust footprint.
We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach and can work alongside the team in delivering on Trust Organisational goals in the progression and integration of apprenticeship in all areas of the Trust. Working with not only Organisational effectiveness and Learning but with teams and services across Merseycare.
Shortlisting planned for: 9 December 2024
Interview planned for: 19 December 2024
Main duties of the job
The post holder will provide the team with administrative support.
PRINCIPAL RESPONSIBILITIES
Input data onto computerised systems as necessary and produce and maintain data and statistics as required by the Team and management etc.
Attend to team and personal email inbox correspondence appropriately.
Liaise with all staff in department to ensure systems and process are up to date and in line with OE&L requirements.
Make or change appointments on behalf of the Team and ensure that relevant documentation is available.
Ensure that efficient communications between the Team and other relevant agencies are maintained.
Compose routine/non-routine documents when necessary.
Maintain regular contact with the Team throughout the day when necessary. Exercise independent judgement and initiative based on acquired knowledge if problems arise.
Attend meetings and produce minutes and agendas.
Establish good levels of communication/liaison with departments and other services.
To co-ordinate annual leave documentation with the Team and other colleagues.
Make full use of information technology and co-operative in the introduction of technological developments.
The ability to work as a team member and be able to adhere to strict guidelines.
Undertake general office duties that fall in line with a team operating both in person and digitally.
Update and maintain tracking systems used by the team.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
A full detailed job description for the administrator role of the Apprenticeship team can be found in the attached documentation.
Person specification
Qualifications
Essential criteria
- Educated to Level 3 (BTEC, Apprenticeship) standard or equivalent administrative experience
- Proven competence in various Microsoft Office packages
- Microsoft Excel proficiencies IT skills
- Maths and English GCSE or Equivalent
Desirable criteria
- Obtained or studying Advanced MS Excel
Knowledge
Essential criteria
- Previous team administration experience
- Work independently or part of a team
- Excellent communication skills
- Excellent interpersonal skills
- Excellent organisational skills
- Ability to exercise initiative
- Diary maintenance
- Organising meetings
Desirable criteria
- Knowledge of the Trust’ Strategic Framework
- Minute Taking Experience
- Experience using ESR sytem
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Ability to maintain confidentiality
- Organisational and time management skills
- Self motivated
- Drive and enthusiasm
Documents to download
Further details / informal visits contact
- Name
- Benjamin Forkin
- Job title
- Trust Wide Apprenitcship Lead
- Email address
- [email protected]
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