Crynodeb o'r swydd
Teitl cyflogwr
Advanced Receptionist - Emergency Department
Band 3
Apprenticeship Eligibility Criteria
Should this vacancy be recruited as an apprenticeship, the following criteria will apply:
UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.
To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8
Trosolwg o'r swydd
An exciting opportunity has arisen to join the Emergency Department Reception Team. We are looking for an additional team member on a full time basis and at 37.5 hours per week.
This is a great opportunity for the right people to join a well established and supportive team in an ever changing and challenging environment.
The individual will need to be flexible in their approach to working hours as the reception team provide a 24 hours service, 7 days per week. Please only apply if you are available to work all of the shifts on a rotational basis as mentioned below:
Early 08:00 – 16:00
Late 16:00 – 00:00
Night 00:00 – 08:00
Some short notice cover will be required to ensure the clinical safety of the department during sickness and annual leave.
Prif ddyletswyddau'r swydd
Greeting all patients who arrive to the Emergency Department and book them on to the computer system to ensure that vital treatment can begin is the essential part of this multi-faceted role.
The successful applicants must be self-motivated and enthusiastic with the ability to work well under pressure. Our Emergency Department sees an average of 250 patients though our doors each day and with 5 areas of treatment, it can prove extremely demanding.
A knowledge of CERNER is an advantage but not essential as training will be provided.
Gweithio i'n sefydliad
All new colleagues can expect to receive a warm and friendly
Wirral welcome from the very first time they make contact with
us. We are described as “competent and caring staff” by our
patients.
Wirral University Teaching Hospital NHS Foundation Trust is
situated on The Wirral peninsula which has a stunning coastline
and beautiful countryside surroundings, with great activities for
its residents.
We are one of the largest and busiest acute Trusts in the North
West of England, comprising of the Wirral’s only Emergency
Department. We provide a high quality range of acute care
services and employ over 6,000 staff, who serve a population of
approximately 400,000 people across Wirral, Ellesmere Port,
Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial
turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links
including motorway, train, bus or ferry and within easy reach to
the major cities of Liverpool, Chester and Manchester as well
as neighbouring North Wales.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached Job description for further information about the Advanced Receptionist - Emergency Department position available with WUTH.
Manyleb y person
Qualifications, Specific Experience & Training
Meini prawf hanfodol
- NVQ Level 3 in Business Administration or relevant experience in an ED setting
Meini prawf dymunol
- Previous experience in using the Wirral Millennium software.
- Previous experience in using the PCT SystmOne software
- Previous experience in accessing the Summary Care Record on the National Spine
Knowledge and Skills
Meini prawf hanfodol
- Good IT skills
Knowledge and Skills
Meini prawf hanfodol
- Excellent Communication Skills
- Demonstrate sound knowledge base of information governance and relevant policies/guidelines
- Ability to organise own workload and use own initiative
- Maintain confidentiality at all times
Personal Attributes
Meini prawf hanfodol
- Self-Motivated and Enthusiastic
- Ability to remain calm and work under extreme pressure
- Work independently and as a part of a team
- To be able to prioritise own workload
- Work within own limitations and within job role
- Ability to handle conflict and aggression
- Support and demonstrate the Trust behaviours standards
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Bethany Cotgrave
- Teitl y swydd
- Business Support Manager Urgent Care
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0151 678 5111
- Gwybodaeth i gefnogi eich cais
Ext 2404
Sandra Stanley
ED Reception Supervisor
[email protected]
EXT 7460
Rhestr swyddi gyda Wirral University Teaching Hospital NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector