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Job summary

Main area
Mental Health Urgent Care
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (The service is 24/7)
Job ref
350-MHC6085996-C
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
Various Trust Sites
Town
St Helens
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
04/08/2024 23:59
Interview date
12/08/2024

Employer heading

Mersey Care NHS Foundation Trust logo

Mental Health Support Worker

Band 3

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Job overview

We have Band 3 Mental Health Support Worker opportunities across our mental health urgent care service in the following team:

Crisis Resolution Home Treatment - We operate on a 24 hour, 7 day a week basis providing intensive community-based support for adults with severe and complex mental health problems to prevent the need for admission to hospital. We work collaboratively with a variety of services to support service users at home.  

Main duties of the job

You will carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.

You will report to the qualified staff any observations made whilst providing care to service users / productivity and leisure, providing details of mental state and risk factors.

You will work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people. 

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. 

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. 

Detailed job description and main responsibilities

See attached job description for detailed job description and responsibilities.

Interviews will take place on 6th March 2024. 

Person specification

Experience

Essential criteria
  • Experience working in a care setting
  • Demonstrate evidence of working in a team
  • Experience of working with people who have learning disabilities and who offend of display challenging behaviour

Knowledge

Essential criteria
  • Apprenticeship in H & SC Level 3
  • Able to communicate effectively
  • Understanding of issues of confidentiality
  • Ability to work as a member of a team
  • Ability to demonstrate a non-judgemental attitude
  • Ability to work on own initiative under the supervision of a qualified practitioner

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support

Skills

Essential criteria
  • Able to satisfactorily complete physical intervention training
  • Able to work within unpredictable circumstances
  • Able to take direction and instruction
  • Good communication skills – verbal and non-verbal
  • Able to work under supervision
  • Ability to remain calm in difficult situations and support others
  • Ability to meet the day to today needs of the service users including providing practical support with daily living activities
  • Work as part of a multidisciplinary team
  • To have good observation and report skills
  • Ability to supervise

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Genevieve Kerr
Job title
Clinical Team Manager
Email address
[email protected]
Telephone number
01744 415 625
Additional information

Genevieve Kerr (Clinical Team Manager)

[email protected]

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