Job summary
Employer heading
Mental Health Support Worker
Band 3
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Job overview
We have Band 3 Mental Health Support Worker opportunities across our mental health urgent care service in the following team:
Crisis Resolution Home Treatment - We operate on a 24 hour, 7 day a week basis providing intensive community-based support for adults with severe and complex mental health problems to prevent the need for admission to hospital. We work collaboratively with a variety of services to support service users at home.
Main duties of the job
You will carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.
You will report to the qualified staff any observations made whilst providing care to service users / productivity and leisure, providing details of mental state and risk factors.
You will work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Detailed job description and main responsibilities
See attached job description for detailed job description and responsibilities.
Interviews will take place on 6th March 2024.
Person specification
Experience
Essential criteria
- Experience working in a care setting
- Demonstrate evidence of working in a team
- Experience of working with people who have learning disabilities and who offend of display challenging behaviour
Knowledge
Essential criteria
- Apprenticeship in H & SC Level 3
- Able to communicate effectively
- Understanding of issues of confidentiality
- Ability to work as a member of a team
- Ability to demonstrate a non-judgemental attitude
- Ability to work on own initiative under the supervision of a qualified practitioner
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
Skills
Essential criteria
- Able to satisfactorily complete physical intervention training
- Able to work within unpredictable circumstances
- Able to take direction and instruction
- Good communication skills – verbal and non-verbal
- Able to work under supervision
- Ability to remain calm in difficult situations and support others
- Ability to meet the day to today needs of the service users including providing practical support with daily living activities
- Work as part of a multidisciplinary team
- To have good observation and report skills
- Ability to supervise
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Genevieve Kerr
- Job title
- Clinical Team Manager
- Email address
- [email protected]
- Telephone number
- 01744 415 625
- Additional information
Genevieve Kerr (Clinical Team Manager)
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