Job summary
- Main area
- Specialist Services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Across both Southport and Ormskirk sites
- Hours
- Full time - 37.5 hours per week (Some evenings (7pm finish) and weekends included in shift pattern)
- Job ref
- 409-6323867
- Employer
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Southport & Ormskirk Hospital
- Town
- Southport
- Salary
- £22,383 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
- Interview date
- 02/08/2024
Employer heading
Receptionist Radiology & Cardiorespiratory
NHS AfC: Band 2
Job overview
We are looking to recruit a Receptionist within the Radiology and Cardiorespiratory team at Southport and Ormskirk District General Hospital.
The post holder will be expected to be flexible and rotate across Southport and Ormskirk Hospital sites when needed and work across both the Radiology and Cardiorespiratory departments on both sites.
The post holder will be responsible for the registration of patients, booking patient appointments, general reception duties, and any other administration duties.
The learning and development opportunities are vast, we consider the department to be an innovative and creative environment.
Main duties of the job
The post holder will provide clerical support to the Southport and Ormskirk Radiology & Cardiorespiratory Department.
The post holder will be required to work across both sites of the Radiology & Cardiorespiratory Department service where necessary.
This will also include reception duties at various locations, data input, record management, booking service users into the CRIS & Careflow Patient Administration Systems and assisting in the day to day running of
the reception.
The post holder will deal pleasantly with clients, members of the public and staff.
We can offer you:
Excellent opportunities for professional development supported by our own programmers tailored to meet your needs.
Working for our organisation
The Secretary of State has approved the partnership between St Helens & Knowsley Teaching Hospitals and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CARE that is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits.
Detailed job description and main responsibilities
Please see job description for further details on duties and responsibilities
Please be aware that we may close a vacancy earlier than stated should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.
Person specification
Education and Qualifictaions
Essential criteria
- Educated to at least GCSE level or equivalent experience in Maths and English
- Evidence of good written and verbal communication skills
Desirable criteria
- ECDL or TLM equivalent experience of using Microsoft Office Software Packages
Knowledge/Experience
Essential criteria
- Experience of dealing with the public, both face to face and on the telephone
- Previous receptionist or administrative experience
Desirable criteria
- Experience of working in the NHS or similar Health Care Setting
Skills/Ability
Essential criteria
- Reference to interpersonal skills
- Accurate keyboard skills
- Understanding of confidentiality
- Flexability, reliability and punctuality
Desirable criteria
- Ability to act on own initiative
- Good customer service skills and ability to deal with service users in a professional and positive manner
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Ryan
- Job title
- Radiology Administration Manager
- Email address
- [email protected]
- Telephone number
- 01704 704565
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