Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Fixed term: 9 months (Maternity Leave Cover)
- Hours
- Job share - 22.5 hours per week (22.5 hours - Flexible between 8.30 - 4.30 & 9am - 5pm pending service need 3 days per week)
- Job ref
- 350-CC6811890
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Thorn Road Clinic
- Town
- Runcorn
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
Team Secretary/Administrator
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
This is an exciting opportunity to join our busy Team as a Band 3 Team Administrator supporting our CYP MHS Team. The role will be expected to provide a comprehensive and high quality secretarial/administrative support service, including personal responsibility for a number of delegated tasks within the Service. Minute taking experience and an RSA II or equivalent is essential as is experience of working with information systems. The post is to cover maternity leave for 9 months 22.5 hours, between the hours of 8.30am-4.30pm or 9am-5pm depending on service needs 3 days per week.
Main duties of the job
The post holder will have excellent communication and organisational skills to enable to support the clinical team.
Minute taking experience and an RSA II or equivalent is essential as is experience of working with Information systems.
Successful applicants will be able to organise their own workload and co-ordinate workload activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details and main responsibilities of the role.
Person specification
Qualifications
Essential criteria
- RSA II or equivalent
Desirable criteria
- ECDL
PERSONAL ATTRIBUTES
Essential criteria
- Flexible working approach.
- Self motivated.
- Professional attitude
- Ability to adhere to strict deadlines.
- Possess a caring, compassionate and empathic attitude.
- Able to meet the Trust’s professional standards e.g. dress code, customer care.
- Ability/willingness to undergo further training as necessary.
Skills
Essential criteria
- Good verbal and written communication skills.
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety of settings
- Able to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate
- Ability to prioritise own workload and work to defined timescales
- Ability to work on own initiative
Knowledge/Experience
Essential criteria
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jodie Evans
- Job title
- Deputy Operational Administration Manager
- Email address
- [email protected]
- Telephone number
- 07884440418
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