Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 409-6323232
- Employer
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Whiston Hospital
- Town
- Prescot
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 26/09/2024
Employer heading
Clerical Administrator - Cellular Pathology
NHS AfC: Band 2
Job overview
To provide a full clerical support to the relevant department ensuring a high standard of clerical duties are maintained, and deadlines are met.
Main duties of the job
The role of the Clerical Administrator is to provide a full clerical to support the Medical Secretaries, consultants and management within the Cellular Pathology Department in processing of daily workloads and ad hoc office duties.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Detailed job description and main responsibilities
KEY DUTIES
- Operate an effective bring forward system and filing system.
- Make full use of the computer systems and packages available. Ensure all information is updated regularly and take responsibility for reporting any faults, incorrect patient data and breaches in security.
- To use the Careflow/SCR systems to check patient details.
- Respond to telephone enquiries for results from GP surgeries, wards, clinics etc.
- Data entry of histology referrals.
- Updating spreadsheet
- Provide clerical support to Consultant Histopathologists in gathering information for MDT’s.
- To ensure that all reports are sorted and distributed to the relevant bodies through internal and external posting systems in a timely and efficient manner.
- To provide cross cover for colleagues as and when required.
- Undertake audits as required.
- Ensure all outgoing post is sent out within 24 hours of signing.
- Filing of test results appropriately in a timely manner.
- General housekeeping of the office environment.
- Assist with collection of clinical data for audit and disseminate information to teams.
- Obtain information requested by Administration Services Manager as and when required.
- Be able to work as part of a team, promote effective flows in the department to cover leave and ensure office runs smoothly.
- To work in a flexible manner in accordance with Trust Policy.
- Work with managers and administrative staff to review working practices, ways of working and find solutions to problems.
- Any other duties required by Line Manager.
ADMINISTRATIVE RESPONSIBILITIES
· General office duties including dealing with post, telephone queries, photocopying, updating spreadsheets, inputting referrals onto Pathology designated system. Participate in housekeeping of the office environment.
TEACHING & TRAINING RESPONSIBILITIES
· Attend appropriate training and education sessions at the request of the manager.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level
Desirable criteria
- Word processing skills
Knowledge & Experience
Essential criteria
- Excellent IT skills with knowledge and experience of Microsoft office products.
- Data entry
Desirable criteria
- Experience in a clerical capacity/procedure
- Previous experience within the NHS
Skills
Essential criteria
- Good telephone manner and customer skills
- Able to work as part of a team
- Maintain confidentiality at all times
- Excellent keyboard skills and attention to detail and accuracy
Desirable criteria
- Knowledge of medical terminology
Other
Essential criteria
- Willing and able to learn new skills
- The ability to receive and relay messages accurately and appropriately
- Ability to work with minimal supervision
- Able to work the hours and duties required by the post
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- [email protected]
- Job title
- Pathology Administration Service Co-ordinator
- Email address
- [email protected]
- Telephone number
- 0151 290 4123
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