Swydd wag: Transfer of Care Hub Pathway Facilitator, Mersey Care NHS Foundation Trust, Prescot

Crynodeb o'r swydd

Prif leoliad

administration

Gradd

Band 3

Contract

Parhaol

Oriau

Llawnamser
Rhan-amser

37.5 awr yr wythnos (core hours will be working between 8am-9pm Mon-Sun)

Cyfeirnod y swydd

350-CC6168926

Cyflogwr: Mersey Care NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Kings Business Park, Trust Offices/V7 Buildings
Tref: Prescot
Cyflog: £22,816 - £24,336 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 11/07/2024 23:59

Transfer of Care Hub Pathway Facilitator

Band 3

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Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To receive referrals from a variety of health and social care professionals and accurately, recording specific medical information and terminology directly onto service computer systems in accordance with service and trust The post holder is required to action any missing information in line with referral protocols and referral management service flow charts especially the TOC’s.
To respond to telephone queries from referring clinicians in acutes/CCG’s/HUBS/Primary care about their patients regarding status of referrals
To participate in regular audits necessary to monitor effectiveness of service provision, and identify training issues.
To be aware of status of acute and community facilities on a daily basis through RFD list and ensure all members of the team are informed of any updates.
Carry out information gathering functions on a daily basis, enabling efficient provision of service and supporting the role of the Operations Service
Uphold patient confidentiality at all times and adhere to Clinical Governance guidelines when dealing with patient
Actively input into the development and provision of alternative pathways
Actively input into the development and distribution of service protocols ensuring members of the team observe and adhere to
To assist in maintaining links with acutes/CCG’s/HUBS/Primary care about their patients regarding status of referrals etc
Effectively communicate with relevant agencies across the whole system including LUFHT Co-Ordinators, Intermediate Care Teams and Urgent Care Teams to collate and transfer accurate information, relating to service availability and pressures,

Manyleb y person

Qualifications

Meini prawf hanfodol

Working knowledge of Microsoft Word Applications
Computer literate
Knowledge of Microsoft Office or other database software
Ability to use email.
Willingness to undertake further training/qualifications

Meini prawf dymunol

RSA III (or equivalent)
NVQ 3 Business Admin or equivalent relevant office experience
Excellent Audio Typing
ECDL

Knowledge

Meini prawf hanfodol

Experience of working in a busy office environment
Previous clerical experience.
Familiar with standard office practice and procedures.
Have an understanding of the implication of the data protection act

Meini prawf dymunol

Experience of medical terminology.

Skills

Meini prawf hanfodol

Ability to work in a team
Good communication skills, verbal and written
Discretion at all times in and outside the department
Ability to remain calm in difficult situations
Flexible approach to work.
Ability to work within a team.
Precise and methodical in working practice and able to work under own initiative
Good organisational skills
Ability to maintain and develop efficient office systems.
Ability to priorities own workload.
Good time managementskills.

Meini prawf dymunol

Experience of working with health professionals and the general public.

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We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Robert Sefton
Teitl y swydd: Transfer of Care Hub Supervisor
Cyfeiriad ebost: [email protected]
Rhif ffôn: 07979164979

Rhestr swyddi gyda Mersey Care NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

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Crynodeb o'r swydd

Teitl cyflogwr

Transfer of Care Hub Pathway Facilitator

Band 3

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Qualifications

Meini prawf hanfodol

Meini prawf dymunol

Knowledge

Meini prawf hanfodol

Meini prawf dymunol

Skills

Meini prawf hanfodol

Meini prawf dymunol

Bathodynnau ardystio / achredu cyflogwyr

Gofynion ymgeisio

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Dod o hyd i swyddi mewn...