Crynodeb o'r swydd
- Prif leoliad
- Admin Band 3
- Gradd
- Band 3
- Contract
- Banc
- Oriau
- Gweithio hyblyg - 0 awr yr wythnos (As and When Required)
- Cyfeirnod y swydd
- 350-TWSBank6467649
- Cyflogwr
- Mersey Care NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- V7 Building
- Tref
- Prescot
- Cyflog
- £22,816 - £24,336 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 26/07/2024 23:59
Teitl cyflogwr
Bank Admin and Clerical
Band 3
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Trosolwg o'r swydd
We are looking for experienced admin and clerical colleagues to join our temporary staffing bank at Mersey Care NHS Foundation Trust.
This position will suit those who are looking for flexibility within their working hours and have the ability to seamlessly transfer their skills across the organisation.
If you are successful within this post, you will be eligible to work across the organisation however, we are especially interested in applications from those who would be interested in working within our very busy ADHD team.
*Prior experience of working within an administrative capacity within the NHS is essential*
Prif ddyletswyddau'r swydd
To provide comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team.
Monitoring and actioning of inboxes.
Arranging of appointments.
Writing and sending correspondence to patients and other health care professionals.
Answering and actioning calls.
Management of referrals.
Gweithio i'n sefydliad
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.
Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public.
Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary
Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.
Responsibility for the maintenance of client database including the collection of statistics.
Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution.
Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies.
Responsibility for petty cash being an authorised signatory for same.
To support the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department.
Calculation of annual leave and the recording of staff absence as directed by the Team Manager in accordance with Inter-Agency Policies.
Ensure appropriate records are maintained as directed by Line Manager.
Contribute to the ordering of stationery supplies and associated procedures
Participate in the provision of cover and support to colleagues as required.
Participate in the local induction process for new staff.
Participate in serious untoward incident investigations/reviews as required.
Support individual's equality, diversity and rights.
Participate in patient and public involvement activities.
Contribute towards service improvement initiatives to enhance quality of patient care.
Please refer to attached Job Description for full list of duties and responsibilities.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Typing/WP RSAIII or equivalent or demonstrable experience
Meini prawf dymunol
- GCSE Grade A-C English or equivalent
- ECDL
- NVQ3 Business Administration
Knowledge/Experience
Meini prawf hanfodol
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
Meini prawf dymunol
- Audio Typing experience
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of Recovery Model
- Awareness of children/vulnerable adults guidelines
Values
Meini prawf hanfodol
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Meini prawf hanfodol
- Good verbal and written communication skills.
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety of settings
- Able to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate
- Ability to prioritise own workload and work to defined timescales
- Ability to work on own initiative
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Nichola Thomason
- Teitl y swydd
- Senior Clinical Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Mersey Care NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector