Job summary
Employer heading
Community Paediatric Administrator
NHS AfC: Band 3
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
We are looking to recruit a paediatric community administrator within the Paediatric team at Southport and Ormskirk District General Hospital working 5 days a week between the hours 9am - 5pm. Post holder may be required to travel to any of our community sites within West Lancashire.
The post holder will be responsible as the first point of contact for all enquiries to the service, for the registration of patients, booking patient appointments, to ensure all correspondence for the service is typed, and any other administration duties.
The learning and development opportunities are vast, we consider the department to be an innovative and creative environment.
Main duties of the job
You should have excellent keyboard skills and experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.
Maintain and improve working knowledge of EMIS and system in relation to electronic patient data. Manage a number of consultant patient lists operating in accordance with the Trusts Access Policy and in line with national Targets ensuring efficient and effective use of outpatient sessions and interventional sessions.
Communicate with internal and external individuals in a professional manner to ensure information is of the highest quality in accordance with Trust policies.
Respect colleagues differences with equality and diversity to ensure rights are not infringed. Minimise risk in the use of sensitive information to ensure that the Data Protection Act 1998 is adhered to.
Carry out work as allocated by the Performance Pathway Coordinator & Operational Service Manager. Seek assistance if unsure of any procedure or policy.
We can offer you:
Excellent opportunities for professional development and a friendly supportive team to work within the Paediatric team
Working for our organisation
Working for Mersey West Lancashire Trust based at our Ormskirk Hospital NHS Trust offers all the benefits of coast and country living with the convenience of big city life.
We have miles of unspoilt coastline on our doorstep, attractive commuter towns, picturesque villages and stunning countryside all within easy reach. Excellent transport links mean the vibrant, historic city of Liverpool is only a short journey away. Shops, bars, restaurants, museums, galleries, a World Heritage listed waterfront and, of course, two Premiership football teams makes this a destination for travellers from across the world.
The University of Liverpool has awarded us the status of University Clinical Education Centre in recognition of the high standard of training provided for students on placement to the Trust.
Detailed job description and main responsibilities
Please see attached job description for further details.
Closing Date - 15th January 2025
Interview Date - 6th February 2025
Person specification
Qualifications
Essential criteria
- Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience
- RSA III typewriting / word processing skills and/or equivalent qualification or equivalent experience
- ECDL and/or equivalent qualification or experience
Desirable criteria
- Shorthand qualification and/or equivalent qualification or experience
Knowledge
Essential criteria
- Comprehensive understanding of a range of administration / secretarial procedures
- Experience in preparing for meetings
- Microsoft Office software
- Ability to work as part of a team
Desirable criteria
- Understanding of Trust Internal Policies as appropriate
- Experience of working within NHS
- Experience using graphics software
Skills
Essential criteria
- Excellent IT skills
- Ability to communicate effectively at all levels
- Ability to manage / prioritise workload and work to strict deadlines
- Capability to adapt to new and unexpected situations
- Ability to accurately maintain computerised and manual filing / documentation systems
- Ability to use own initiative and work independently
- Excellent time management and problem solving skills
- Excellent interpersonal skills
Desirable criteria
- Good numerical skills for compilation of statistics
Other
Essential criteria
- Willing to undertake further training as required
- Comply with Trust policies and procedures at all times
- Understanding of confidential nature of role and awareness of GDPR
Desirable criteria
- The ability to work flexibly in accordance with service needs, which may include some Saturday working
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Bourke
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01695 65 6290
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