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Job summary

Main area
ICRAS Therapy - Community Division
Grade
Band 7
Contract
Permanent: part time
Hours
30 hours per week (Part time)
Job ref
350-CC6479132
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
Litherland Town Hall / Goodlass Road
Town
Liverpool
Salary
£43,742 - £50,056 per annum pro rata
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Mersey Care NHS Foundation Trust logo

ICRAS Therapy Coordinator

Band 7

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Job overview

ICRAS (Integrated Reablement and Assessment Service) is a unique service providing a rapid responsive approach to support admission avoidance support early hospital discharges and reablement.

We’re looking for a therapist to join our existing multidisciplinary teams across Liverpool and South Sefton as a Therapy Coordinator. If you’re motivated, with an Occupational Therapy or Physiotherapy background, a passion to promote allied health professionals, and share our aim for perfect care, we’d like to hear from you.

The role of a therapy coordinator will involve working across the community to support admission avoidance and within neighbouring Acute hospitals to facilitate discharges. There will also be opportunities to clinically support community therapists and hold responsibility for small patient caseloads. 

 What we offer as a Service to support all staff within the team

A robust clinical support structure with regular clinical supervision and performance development review

A comprehensive monthly in-service training programme

Opportunities to lead on service delivery, audits, in-service training, etc.

Monthly peer group support

An innovative NHS trust, committed to investing in its future and its staff

Opportunities to supervise junior staff, develop peers, students and therapy assistants

Be part of the development of services at the centre of the future direction of healthcare

Flexible working patterns and our commitment to a good work life balance.

 

 

 

 

Main duties of the job

The post holder will provide expertise and advice in the treatment of highly complex conditions and will have continuing responsibility for the management of a defined caseload and a coordination role of the daily activities. They will be responsible for the continuity of care and be the lead person for communication to identified stakeholders. The primary function of the role is to provide proactive, responsive services that address the anticipatory and maintenance care needs of the patients/clients within the defined caseload.

This will be done via a holistic assessment of care needs and the provision of clinical care for patients/clients with acute and chronic highly complex needs. 

Practice autonomously and demonstrate evidence based clinical decision making. Work within guidelines to identify and manage risk, reporting identified risks to the team leader. Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

In addition the post holder will use their expertise to be a source of training and mentorship to those within the Intermediate team/area and as necessary, more widely. 

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Responsible for the provision of appropriate, high quality care to a defined caseload.

Responsible for workload planning and delegation of work to other team members, taking into account competence levels.

Provide care, advice and guidance in the treatment of others, when dealing with complex highly specialised conditions.

Undertake holistic assessments of need for the patient and family, which may be highly complex, using the appropriate model of care and evidence based practice.

Work in partnership with other professionals to enable patients/clients to be maintained in an appropriate environment, thus avoiding hospital admission. Including stakeholders/LCC and external agencies.

Provide advice to patients, clients and carers on a wide range of health issues to include health promotion, life style advice and health care.

Ensure that the team provides a high quality clinical service to its clients by participation in caseload and clinical supervision.

In conjunction with the team leader, develop new ways of working to provide a responsive service to patients with both planned and unplanned care needs.

Develop partnerships and joint working within other agencies as appropriate.

Maintain registration in line with professional bodies.

Clinically lead, direct, mentor and support the team.

Support the team leader in the development of caseload management across the local health economy.

Acts as an advocate and champion for patients and/or clients.

Act as a role model to team members and students so that patients/clients receive the most effective care possible.

Contribute to the development of policy and services to reflect the needs of the local neighbourhood population.

Participate in the development, implementation, and monitoring of the clinical team contract/objectives.

Provide information to the team leader on staff and patient/client activity as requested, to enable the effective management of the team. 

Support the team leader in the implementation of practice development, improvement and service modernisation initiatives

Support the team leader by monitoring and recording sickness and absence, capability and other issues within the team, reporting them as soon as possible.

In conjunction with other caseload holders, provide day-to-day supervision and support for the team.

Support the team leader in providing induction to the local working environment, clinical services and policies for new team members and students.

Undertake personal development plans with other members of the team, as delegated by the team leader.

 Act as an authorised signatory for mileage and time cards for submission to the team leader.

Communicate with the multi-disciplinary team to provide best outcomes for patients/clients; this may include organising case conferences related to highly complex cases.

Participate in individual and group supervision.

Monitor record keeping within the team and inform the team leader of any issues.

Support the training and development of team members who need to improve on the level of patient care delivery. This includes record keeping and improving clinical competency.

Responsible for the delivery of identified specialised training.

Support the implementation of any initiatives to improve quality within the clinical a. governance framework.

Participate in patient satisfaction reporting to improve patient care.

Work with the team leader to ensure achievement of your own personal development plan.

Maintain up to date knowledge and competence in line with professional and service requirements and demonstrate critical thinking, decision-making and reflective skills to ensure own professional development.

Challenge professional and organisational boundaries to ensure the role is focused on meeting the needs of our patients.

Support the Team Leader in creating an environment in which learning and practice development is fostered, evaluated and disseminated.

Facilitate effective learning within the area of practice for all students and practitioners.

Facilitate pre and post registration student placements within the team.

Mentor and assess pre-registration students.

Participation in clinical audits and research, as required.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

The post holder shall follow all the policies and procedures of the organisation.

Participate in individual and group supervision.

To respect confidential information obtained during the course of your work in line with Caldicott and Data Protection Guidelines. To refrain from discussing such information without the consent of the patient / client or a person entitled to act on their behalf, except where disclosure is required by Law or by the order of a Court or is necessary in the public interest.

To establish, maintain and develop professional working relationships with colleagues.

Follow all agreed Quality Assurance Mechanisms in operation and contribute generally to the establishment and development of a quality service.

Adhering to organisational policies and procedures including standing financial instructions and orders.

Participate in the Trust’s Development Review Appraisal process and, with line management, objectives and development plans. All staff are entitled to participate in the Review Process and, with their manager, are jointly responsible for the completion of agreed actions.

The Trust is keen to ensure the health and safety of patients, staff and visitors. All staff are responsible for complying with the Health and Safety at Work Act 1974 and ensuring no-one is affected by individual acts or omissions.

The Trust aims to be a place in which people can work and study free from discrimination. All staff, patients and visitors are required to comply with the Trust’s Equal Opportunities Policy.

To be aware of, and responsible to, the changing nature of the Trust and adopt a flexible and pro-active approach to work.

To personally contribute to the organisations health promotion strategies both internally and externally.

All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults.

Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties.

Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults.

Staff will be trained to a level appropriate to their responsibilities in this respect in line with the current KSF post outline and the ongoing PDR process.

All employees have a personal contribution to reducing healthcare-associated infections (HCAIs). Staff must be compliant with all measures known to be effective in reducing HCAIs and be familiar with the Trust’s Infection Control Policies. All staff are required to attend a mandatory
training session on infection prevention and control and be updated according to their area of employment.

Infection Prevention and Control is everyone’s responsibility. All staff, both clinical and non clinical, are required to adhere to the Trusts’ Infection Prevention and Control Policies and make every effort to maintain high standards of infection prevention and control at all times thereby
reducing the burden of Healthcare Associated Infections including MRSA and Clostridium Difficile in accordance  with the Hygiene Code - Code of Practice for the Prevention and Control of Healthcare Associated Infections (DH 2008). 

All staff employed by the organisation have the following key responsibilities:

Staff must wash their hands or use alcohol gel on entry and exit from all clinical areas and/or between each patient contact.

Staff members must attend mandatory infection prevention and control training provided for them by the Trust.

Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health.

All staff are required to uphold the values of the organisation. 

Person specification

Qualifications

Essential criteria
  • Qualification of relevant degree to the post requirement.
  • Registration with relevant professional body.
  • Teaching/mentorship qualification or equivalent or equivalent work based experience.
  • Evidence of CPD/short courses

Knowledge/ Experience

Essential criteria
  • Awareness of current national and local agenda in health and social care.
  • Understanding of partnership working. Understanding of the principles of care management.
  • Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy.
  • Evidence of being able to communicate complex information and advice on healthcare to patients/clients, carers and colleagues
  • Confident in challenging poor practice and ability to address difficult issues...
  • Demonstrable post registration/qualification experience.
  • Experience of successful multi-agency working.
  • Demonstrable experience in relevant area of practice or equivalent
  • Experience in triaging and coordination of staff and caseload.

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria
  • Risk assessment skills.
  • IT literate
  • Ability to travel to work across boundaries
  • Ability to work under pressure and manage a diverse caseload
  • Self-management and motivation skills.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dawn Billington
Job title
ICRAS Operational Manager
Email address
[email protected]
Telephone number
0151 247 6768
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