Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent: Monday and Tuesday 9am to 5pm and Wednesday 9am - 12.45pm
- Hours
- Part time - 18.75 hours per week (Monday and Tuesday 9am to 5pm and Wednesday 9am - 12.45pm)
- Job ref
- 350-MHC6250673-C
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Clock View Hospital
- Town
- Liverpool
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Support Medical Secretary
Band 3
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Job overview
An exciting opportunity has arisen at Clock View Hospital, Liverpool, for a highly motivated and enthusiastic part time Support Medical Secretary to join our Administrative Team supporting the Inpatient Teams.
The post holder will provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.
The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to to achieve KPIs.
The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide
support to different specialities.
He/she will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
Main duties of the job
The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to at least RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential and possession of the AMSPAR certificate desirable.
Person specification
Qualifications
Essential criteria
- RSA111 or equivalent
- Knowledge and experience of Microsoft Office
Desirable criteria
- AMSAPAR Diploma or equivalent experience
Experience
Essential criteria
- Experience of working as a medical secretary
- Experience of information systems
Desirable criteria
- Experience/knowledge of people experiencing mental health issues
- Experience of working in a health care setting
Knowledge/ Skills
Essential criteria
- Excellent communication skills both verbally and non verbally
- Ability to demonstrate excellent customer service delivery
- Demonstrate the ability to organise own duties and prioritise tasks within agreed timescales
- Excellent organisational skills
- Knowledge of medical terminology
- Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role.
- Audio typing skills
- Ability to maintain confidentiality
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Personal Atributes
Essential criteria
- Flexible working approach.
- Self motivated.
- Professional attitude.
- Ability to adhere to strict deadlines.
- Possess a caring, compassionate and empathic attitude
Other
Essential criteria
- Able to meet the Trust’s professional standards e.g. dress code, customer care
- Ability/willingness to undergo further training as necessary.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Barbara Westbury
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 07554340319
- Additional information
Barbara Westbury - Administration Manager - 07554340319
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