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Detailed job description and main responsibilities

1. To ensure the delivery of accessible and effective structured education for people with Type 1 & 
   2 Diabetes programmes for the residents of Sefton. 
   2. Monitor and assess the functioning of the programme, identifying and solving problems as they 
   arise working with Admin team, Team leader and other relevant staff within Mersey Care, Primary 
   Care and other relevant bodies.
   3. Be responsible for the identification, examination and booking of suitable venues to deliver the 
   educations sessions on a rolling timetable.
   4. Plan and organise for the continuous delivery of the programme ensuring sessions are available 
   in all areas as per contractual agreements and taking into account fluctuations in patient demand.
   5. Ensure appropriate and robust communications channels exist with the diabetes team for the 
   structured education programmes, the admin team, senior leadership team and all other relevant 
   individuals and organisations.
   6. Be responsible for evaluating service standards against the local KPIs and work closely with the 
   Professional lead team to develop the service where appropriate and in response to changes in 
   NICE guidelines. 
   7. Be responsible working with Business Intelligence for the collection, monitoring, collating and 
   reporting of service KPI and activity outcomes required ensuring they are produced in a timely 
   fashion against the reporting timetable.   8. Assess and evaluate the ensure it is designed to facilitate patient attendance and work with 
   primary care colleagues to promote patient education as part of routine diabetes care.
   Leadership Requirements
   9. Contribute to the development of policy and services to meet the needs of Sefton Primary care 
   provider service defined group clients.
   10. Provide leadership, mentorship and role modelling to support staff within the Diabetes team   11. Attend mandatory training, core training and training that will enhance practice.
   12. Provide support and knowledge to support staff as required.
   13. Act as an advocate and champion for clients.
   14. Work within guidelines to identify and manage risk, reporting identified risks to the Team leader 
   and complete RADAR as required.
   15. Work in collaboration with other agencies, according to Trust policy.
   16. Identify own needs and prioritise work appropriately. 
   17. Maintain confidential and comprehensive patient records ensuring Mersey Care’s Record 
   Keeping, data transfer and data protection policies are followed.
   18. Liaise regularly with all stakeholders in the promotion of the diabetes service.    19. Support the diabetes service in the implementation of practice development, improvement and 
   service modernisation initiatives.
   20. Develop skills and competencies as required, to provide effective care and support to client group.
   21. Monitor all the education resources, ensuring adequate supply and all the teaching aids are in 
   good order, arranging for replacements when needed.
   Research and Audit
   22. Provide relevant data and information as requested in a timely manner.
   23. Participate in audits as required by Mersey Care.
   Clinical Governance / Quality
   24. Participate in individual & group clinical supervision.
   25. Support the training and development of support staff.
   26. Ensure education is delivered incorporates Service Spec and NICE guidance. 
   27. Regularly review the education sessions to ensure they meet the needs of those from hard to reach backgrounds i.e., language / disability / ethnicity / religion / cognitive ability  To work with other professional and statutory groups involved in care management to:
   28. Communicate sensitive and complex information, concerning safeguarding adults.
   29. Communicate sensitive and complex information to clients, carers, colleagues and other 
   professionals where there may be barriers to understanding, utilising interpreting services and 
   aids to communication where appropriate.
   30. Establish robust communication channels both with the Diabetes team, the wider division and 
   other professionals and agencies.
   31. Attend staff meetings, team meetings, working groups and focus groups that are relevant to you  32. Understand and work to ensure equality of opportunity and respect for diverse cultures and 
   lifestyles