Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Dietetics
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday 9am - 5pm)
Cyfeirnod y swydd
159-LWH-217-24
Cyflogwr
Liverpool Women's NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Liverpool Women's Hospital
Tref
Liverpool
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59

Teitl cyflogwr

Liverpool Women's NHS Foundation Trust logo

Sub-Specialty Appointment Co-Ordinator

Band 3

Liverpool Women’s delivers the highest standards of care for women, babies and their families. Each year we deliver over 8,300 babies, carry out over 10,000 gynaecological procedures, and care for over 1,000 poorly and preterm newborns, making us the specialist provider of health services for women, babies and their families in Europe.

We have some of the leading experts in their field, and, after featuring on One Born Every Minute, Miracle Babies and Special Baby Unit, our teams are famous across the world for their professionalism, skill and compassion.

Liverpool Women’s Hospital clinical services are currently being reviewed by NHS Liverpool Clinical Commissioning Group, following work done by our clinicians in presenting a powerful case for change in the Future Generations Strategy.

A useful information booklet is available about the proposed changes which can be downloaded from the Healthy Liverpool website facebook.com/healthylvpool. This booklet clearly states that ‘there is absolutely no threat to the services themselves – this is about making what we have even better and protecting services for the future’.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

We invite you to review why Liverpool Women's Hospital is a great place to work:  https://vimeo.com/556197652 

We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Trosolwg o'r swydd

An exciting opportunity has arisen in our specialist Dietetics service, based at Liverpool Women's Hospital for a full time (37.5 hours per week) Band 3 Sub-Specialty Appointment Co-Ordinator.

The Sub-Specialty Co-Ordinator will have excellent communication skills with patients and all levels of staff including senior managers and clinicians and will possess the ability to identify capacity/demand issues within their sub-specialty and help to offer solutions to tackle this.

Prif ddyletswyddau'r swydd

The main duties of this role is to ensure that all clinics within Dietetics are fully booked out, and appointments are effectively communicated to patients to reduce non-attendance levels. The post holder will have Referral to Treatment knowledge and be able to identify and validate patients waiting on various worklists/patient target lists. 

The sub-specialty co-ordinator will work closely with clinicians to ensure clinics are cancelled for annual leave etc, and additional clinics are planned and filled as required.

The post holder will work closely with the Dietetics team and there will be opportunities for role development and learning. 

Gweithio i'n sefydliad

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below:

Video: https://vimeo.com/556197652

Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

·       Complete responsibility for the dietetics clinic diaries, utilising an excellent knowledge of outpatient clinics, including face to face, telephone and virtual bookings, the duration of appointment times as directed by the clinicians.

·       Production of letters which inform patients of the appropriate appointment times and media type. The bookings can require sensitive negotiations with patients relating to their availability for clinic, with consideration being given to the correct application of the Patient Access Policy.

·       Support colleagues and Booking Clerks in the handling of complex bookings, and potentially complaints and PALs queries, in relation to allocated sub- specialty.

·       Register new tertiary referrals for allocated sub-specialty onto PAS system within 48 hours of receipt ensuring Referral to Treatment pathways are started/continued appropriately.

·       Undertake analysis of patient tracking lists (PTL) information to ensure appropriate scheduling of patients and clinics in the correct order and undertake data quality reviews and action as appropriate.

Full details of the roles and responsibilities for this post are available on the Job Description. 

Manyleb y person

Qualifications & Learning

Meini prawf hanfodol
  • 5 GCSE’s or equivalent
  • NVQ 3 in customer care and business administration or equivalent experience in a clerical role
Meini prawf dymunol
  • Leadership qualification
  • ECDL
  • NVQ 3 in customer care and business administration or equivalent experience in a clerical role

Experience

Meini prawf hanfodol
  • Proven experience working in a clerical role
Meini prawf dymunol
  • Proven experience in a clerical role within the NHS
  • Proven experience of staff management

Skills, Knowledge & Aptitudes

Meini prawf hanfodol
  • Knowledge of administrative and management procedures and practices
  • Knowledge of MS Office, Excel and basic keyboard skills
  • Excellent communication skills, both verbal and written
  • Good communication and interpersonal skills at all levels
  • Ability to work as part of a team
  • An efficient and methodical approach to the maintenance of waiting lists, statistics and admissions diaries
Meini prawf dymunol
  • Experience of Meditech
  • Understanding of Trust policies and NHS agenda
  • Knowledge of the Trust’s rules regarding confidentiality
  • Knowledge of specialist medical terminology

Personal Attributes

Meini prawf hanfodol
  • Good time management skills
  • Good organisational skills
  • Able to maintain a professional approach when working under pressure
  • Be able to maintain confidentiality
Meini prawf dymunol
  • Ability to work flexibly
  • Appropriately assertive
  • Self-motivated and enthusiastic

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoInvestors in People: GoldStonewall Health ChampionsCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Asheni Fernando
Teitl y swydd
Patient Pathway Co-ordinator
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 708 9988
Gwybodaeth i gefnogi eich cais

0151 708 9988 ext. 1124

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg