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Crynodeb o'r swydd

Prif leoliad
Medical Secretary Liverpool University Dental Hospital
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos (Full and Part time available)
Cyfeirnod y swydd
287-DEN-11-24-B
Cyflogwr
Liverpool University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Liverpool University Dental Hospital
Tref
Liverpool
Cyflog
£22,816 - £24,336 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
17/07/2024 23:59

Teitl cyflogwr

Liverpool University Hospitals NHS Foundation Trust logo

Medical Secretary

Band 3

Trosolwg o'r swydd

To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where possible.

Prif ddyletswyddau'r swydd

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role, and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

Gweithio i'n sefydliad

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

1. Type dictation from audio transcription of clinical correspondence and documentation.
2. Quality check documentation completed in clinical administration support.
3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
4. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.
5. Mentor, train and supervise relevant junior staff as required.
6. Deal appropriately with concerns from staff in line with Trust policy.
7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.
Sep 2020
9. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
10. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
11. Take minutes of meetings, circulating to relevant groups.
12. Obtain information as requested by line manager.
13. Attend appropriate training, meetings and education sessions when required
14. Work with managers to review working practices, ways of working and find solutions to problems
15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
16. Organise and order stationery as appropriate.
17. Ensure all mandatory training is up to date and report accordingly.
18. Record and input data onto databases and systems as appropriate
19. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the office runs smoothly.
20. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.
* Any other duties required by line manager

Manyleb y person

Education/Qualifications

Meini prawf hanfodol
  • Educated to GCSE/O Level standard/equivalent
  • RSA/OCR Level II or equivalent
  • Word Processing/Audio typing Skills
  • Knowledge of medical terminology and secretarial procedures

Experience

Meini prawf hanfodol
  • Excellent I.T. skills with knowledge and experience of all Microsoft office packages
  • Experience working in an NHS office environment

Skills/Ability/Knowledge

Meini prawf hanfodol
  • Excellent communication skills
  • Able to use own initiative and respond to new challenges
  • Self motivated and able to work with limited supervision
  • Manage/prioritise own workload
  • Ability to accurately maintain computerise and manual filing/documentation system
  • Ability to work as part of a team
  • Ability to manage difficult/sensitive situations
  • Ability and willingness to undertake further training as required
Meini prawf dymunol
  • Knowledge of internal PAS system
  • Ability to supervise and motivate a team
  • Time management skills
  • Excellent interpersonal and influencing skills
  • Excellent interpersonal and influencing skills

Qualities/Attributes

Meini prawf hanfodol
  • Able to adopt flexible approach when required
  • Ability to build and maintain good working relationships

Other Requirements

Meini prawf hanfodol
  • Understanding of confidential nature of role and awareness of Data Protection Act

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Shelley Connolly
Teitl y swydd
Dental Nurse Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 706 5001
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg