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Job summary

Main area
Domestic Services
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Working on a rota basis covering hours 07:00 - 19:00 with some weekends)
Job ref
287-CEF-212-24
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Liverpool University Hospitals Foundation Trust
Town
Liverpool
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
15/07/2024 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Assistant Domestic Manager Royal Liverpool University Hospital

Band 4

Job overview

The Domestic Team at LUFT are a Team that make a difference, we are looking for a passionate, highly motivated Assistant Deputy Manager to join our busy Domestic Services Team at The Royal Liverpool University Hospital.

As  Assistant Domestic Manager you will be a key member of the Domestic management team, to support the audit and compliance of the Domestic Services with day-to-day interface with managers in Estates and Facilities, and the wider Trust. You will need to be able to demonstrate experience of auditing, compliance and coordination of Mandatory Training,  and have strong people skills to develop partnerships. The post holder will be required to provide specialist knowledge and advice to service users, in regard to The National Standards of Cleaning 2021, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills. Knowledge and experience of supervising a cleaning service is essential, you will be able to work under pressure with the ability to work as part of a team using your own initiative, In addition the post holder will support and deputise for the Domestic Service Manager as requested.

This will mean that there will be occasional late finishes, occasional weekends and bank holiday working. The post is 37.5 hours per week, working Monday to Friday you must be able to work the following shifts

06:00 - 14:00 & 10:00 - 18:00, with flexibility

Main duties of the job

Liverpool University Hospitals are seeking to recruit an Assistant Domestic Manager for their Royal Liverpool Hospital site.

 

As the Assistant Domestic Manager you will be responsible for monitoring the service in line with National Standards of Cleaning 2021, Service Level Agreements and Trust Policies within specification and KPI's. This will include Individual and joint monitoring and auditing of the day-to-day service delivery. 

To ensure that cleaning is delivered to the National Standards of Cleaning 2021 and The Trust required standards. You will manage a supervisory team and have daily contact with key stakeholders such as infection prevention & control, Matrons and ward managers.

 

The  Assistant Domestic Manager will provide administrative and clerical support to include word processing of correspondence and reports, update and maintenance of spreadsheets. The post holder will be expected to use specific software packages for the monitoring and recording of audits and be able to interrogate such systems as required, update databases and use devices to record observations of the services being monitored or audited.

Cleaning Management experience is an essential element for this role and experience within an healthcare environment would be beneficial.          

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Detailed job description and main responsibilities

- To allocate tasks and responsibilities to the domestic supervisory team and take the necessary steps to ensure the specified service is provided.

- To liaise daily with Ward Managers and be proactive in resolving difficulties in order to build and maintain good working relationships.

- Attend meetings as requested with Control of Infection, Matrons and Site
management as required to assist in effective communications with both managers and service users.

- Carry out regular Supervisor 1-1 meetings to assist in effective two-way
communication and to communicate the Trust’s aims and objectives to Supervisors to then cascade to Domestic staff

- Control staffing worked hours, organising workloads fairly and ensuring that labour hours are kept within the master rota.

- Ensure Health and Safety compliance including conducting investigations into any accidents and the development and documentation of Risk Assessments.

- To ensure that all machinery is safely maintained via the completion of an annual portable appliance test

- Development of local work schedules highlighting and monitoring general working practices and providing comprehensive and easily understood written instructions.

- To assist the Domestic services manager with the day to day management of external contracts

- To be flexible in their working hours as so to carry out duties to sustain operational demands

- To ensure that all staff mandatory training is completed as per the required compliance

- To ensure that all areas are appropriately staffed in accordance with the master rota to ensure the required level of service is delivered

- At the direction of the Domestic services manager to undertake a range of projects involving multidisciplinary teams to critically evaluate new methods of working and initiatives directed by the Trust

- Any other reasonable request as may be required. 

Person specification

Skills

Essential criteria
  • Good written and verbal communication
  • Excellent IT skills and the ability to use IT to generate management information
  • Time Management
  • People management

Experience

Essential criteria
  • Experience of domestic services management
  • Experience of working as a cleaning operative within a non-healthcare environment
Desirable criteria
  • Experience of domestic services management within a healthcare environment
  • Experience of working as a Domestic cleaning assistant within a healthcare environment

Qualifications

Essential criteria
  • HND or equivalent in relevant area
  • Supervisory or management qualification or equivalent

Knowledge

Essential criteria
  • Technical knowledge of Domestic cleaning
  • Financial management and budget control,
  • Health & Safety
  • C.O.S.H.H
  • Knowledge and understanding of National Standards of Cleaning 2021
Desirable criteria
  • Employment law
  • infection control

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerry McArdle
Job title
Domestic Services Manager
Email address
[email protected]
Telephone number
0151 706 2031
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