HealthJobsUK

Detailed job description and main responsibilities

• Lead on identifying appropriate quality improvement activities and projects ensuring that resources and support are in place and progress is being made.
• Working under the direction of the Lead Nurse and Deputy Divisional Director of Nursing, to ensure an implementation plan and monitoring process is in place to deliver the clinical service strategy for the Care Group, identifying and raising new opportunities and service improvements that will enhance patient care and services.
• Contribute to the implementation of major service delivery and transformation plans, internally and externally to enhance patients quality of care.
• Identify and cascade challenging goals and objectives through business and workforce planning and appraisal, making prompt, clear decisions which may involve tough choices or considered risks and monitor.
• Assisting in monitoring capital and revenue budgets, particularly in relation to nursing service cost ensuring that robust monitoring and checking systems are in place, escalating issues where remedial action is necessary.
• Actively lead on improving the delivery of patient care and services by analysis of complex data and information, developing and implementing solutions to enhance quality and meet performance targets.
• Demonstrating strong business and quality driven nursing leadership
• Monitoring and delivery of key performance, access targets contractual obligations and nursing quality standards, CQUINS and CQC standards using data and information to support decisions, promptly escalating issues which can’t be resolved
• Contributing to reviewing business and service performance, reporting on nursing performance to the senior leadership team, and directly to the Divisional Cabinet, performance reviews and other relevant meetings instigating agreed remedial action where necessary. Ensure Divisional focus on complaints, ensuring open and transparent responses with robust deliverable action plans.
• Lead the nursing response to compliments, complaints and patient safety incidents (including safeguarding) ensuring open and transparent response and robust action to address any issues
• Actively participate in Nursing & Quality audit plan / leading action planning
• Ensure patient and carer experience is embedded, with sharing of lessons learnt. Establish listening groups as needed, with outputs shared and actions delivered
• Ensure all ward and department staff are aware of the safeguarding policy and embed principles within areas
• Work with ward manager and team to ensure discharge planning is robust, including review of indicators in the SAFER patient flow bundle and action planning as needed.
• Actively lead on improving the delivery of patient care and services by analysis of complex data and information, developing and implementing solutions to enhance quality and meet performance targets.
• Demonstrating strong business and quality driven nursing leadership .
• Regularly monitor that the legal obligations and that patient and other safety requirements for area(s) of responsibility are being met.
• Ensuring that patient safety and other health and safety requirements are at the top of the agenda in the operational delivery of day to day services within nursing and across the area, promptly dealing with issues which arise, and promptly escalating those which cannot be resolved.
• Implementing and monitoring of appropriate governance and risk systems, ensuring that the area adheres to the Trust Risk Management policy and procedures, reporting and proactively finding and escalating solutions to address risk, and monitoring progress on agreed mitigation plans.
• Implement the Trust safeguarding agenda within the identified area
• Lead an organisational learning approach to share and learn from successes and failures, staff and customer feedback using evidence and research to change and improve patient care and services.
• Working with the senior leadership team, proactively encourage feedback from patients, carers and their families, and listen to the views of staff and other stakeholders using patient experience, patient stories, friends and family test results and other quality data, to ensure that care and compassion is constantly reviewed and improved.
• Embedding a learning organisational culture to review risk, learning from incidents and near misses, including things which have gone well, using a solution focused approach to review, ensuring that lessons are learned and shared
• Ensuring that research, audit, data and information are used to shape and influence the quality of implementation plans, projects, business plans and business cases.
• Be a role model and leader to all staff across the organisation, particularly for the nursing profession, demonstrating values led attitude, a coaching style of leadership and a high level of skill in giving and receiving constructive feedback.
• Be a visible nursing leader, encouraging staff to contribute to implementation plans, ensuring a high quality and efficient approach to service delivery, including remaining calm, controlled and solution focused in times of difficulty
• Lead by example to inspire, motivate, and encourage others using a coaching style of leadership ensuring that others have clear direction, support, accountability and responsibility to deliver.
• Support implementation of appraisal and development plans for all managerial, clinical and administrative staff within the area, ensuring a coaching style of leadership and development of potential at every level is at the heart of everyday communications, creating a culture where giving and receiving constructive feedback is the norm.
• Demonstrating effective leadership through sound people management and good communication, ensuring that all staff are clear about what is expected of them in the context of delivery of the clinical strategy and plans.
• Develop opportunities for staff engagement within team(s) ensuring that unnecessary blocks to processes and pathways are removed, taking an active role in monitoring progress of action plans.
• Actively promote a culture of staff engagement, using this as a driver for service improvement within the area, ensuring that actions are followed through in a structured way.
• Implementing effective communication strategies and techniques to promote involvement, effective decision making and a common sense of purpose, including supporting staff and stakeholder engagement at the start of planned organisational change.
• Present information in a succinct, accurate manner conveying key messages with skill and confidence, handling questions clearly and concisely.
• Demonstrating effective communication skills in delivering key messages with clarity and succinctly whilst ensuring that that main message is clear, whilst encouraging two way communications.
• Forming an essential two way communications link between the nursing profession and other staff in the area, ensuring that key messages, team brief etc. are shared and discussed, escalating media enquiries to the Clinical Director.
• Working with the senior leadership team, support the development of nurses, managers and team leaders within the area to ensure that caring and compassionate patient care and services are led by competent, capable, high performing teams.
• Working with the senior leadership team, ensure that staff health and well-being is at the heart of all people management practice, and that there are mechanisms in place to develop resilience, reduce pressure points, and provide support for staff to manage their working lives, including application of Trust HR policy as and when required.
• Demonstrating facilitation skills when working with internal and external stakeholders on improving quality of patient care and services, encouraging and building on contributions from patients, CCGs, GPs and other key stakeholders.
• Supporting the translation of ideas and suggestions from discussions into succinct position statements and delivery plans to secure agreement and commitment from internal and external stakeholder.
• Representing the area and Division within the Trust, and with partner organisations, working closely with them to institute integrated working in the best interests of Patient care.
• Actively seeking appropriate internal and external networks to influence the delivery of high quality patient care and services.
• Working in partnership with Trade Unions and professional bodies to ensure the smooth running of services, by acknowledging the role and contribution of staff side representatives on day to day issues which impact on the workforce, including instigating early discussions with staff side on all organisational change/projects affecting staff.
• Supporting the senior leadership team to formulate creative vision and clinical strategy for the area, offering ideas which reflect the contribution of the nursing profession, health needs of the local population, and contribute to the annual business, workforce and financial planning process.
• Providing clear nursing leadership to the area ensuring that all teams and staff are appropriately developed and managed to deliver the clinical and business agenda that face the service.