Job summary
Employer heading
Complex Discharge Nurses Team Leader
Band 7
Job overview
To facilitate the seamless and timely discharge of all complex patients by ensuring the prompt placement of patients into the most appropriate discharge destination and prevent all unnecessary delays to discharge.
To ensure that patients are transferred to the most appropriate destination that reflects their need as early and quickly as possible, therefore contributing to an ordered and organised approach to managing throughput within the Trust which will ultimately support compliance with national targets.
Main duties of the job
- To be responsible for facilitating all complex discharges, negotiating with other departments and agencies as appropriate.
- To champion the timely discharges of patients to reduce delays that can create unnecessary length of stay and promote the importance of achieving timely discharge and length of stay reduction by being highly motivated, noticeable, helpful and proactive at all times.
- Act on any issues relating to discharge and escalate operational concerns promptly through the appropriate structure if local resolution cannot be achieved.
- Encourage all wards to use the Discharge Lounge when it has been assessed as being appropriate.
- Contribute towards and identify areas for working differently to support towards achieving the agreed targets for length of stay reduction targets.
- To participate in the recruitment, selection and appointment of complex discharge nurses and provide effective day-to-day line management.
- To establish effective working relationships with all members of the multi-disciplinary team and all those who are involved with the admission, discharge and transfer process. To facilitate productive and cooperative working relationships with all partners and have a central role in the discharge planning cycle.
- To ensure all data captured relating to discharges and delays is recorded accurately.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Detailed job description and main responsibilities
CLINICAL RESPONSIBILITIES
Co-ordination of the team/department on a day to day basis including planning, allocation and evaluation of work carried out by teams or individuals and self.
Provide specialist knowledge to all Nursing staff in the team
Will promote a critical, analytical approach to the delivery of nursing care ensuring that the team is responsive to current issues.
Ensure that all existing procedures and protocols relating to the care of patients are reviewed and updated as required.
Develop methods for identifying, maintaining and improving the quality of patient care through facilitation of best practice and clinical benchmarking.
Ensure due regard is given to the customs, values and spiritual beliefs of patients/clients.
Explore and undertake expanded practice to optimise patient care as required within specialist area, in accordance with Trust policies
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
Exercise strong and effective leadership acting as an exemplary role model for the department team.
Maintain adequate staff cover and skill mix on the ward through effective use of staffing rotas
Ensure staff compliance with mandatory training and maintain current records.
Ensure effective communication with patients and their carers.
Liaise with nursing, medical and allied health professional colleagues to ensure that all facets of the patients` care are covered.
Ensure effective communication with relatives, community nursing staff, other hospitals and local agencies to facilitate the smooth transfer and after-care of patients/clients.
Lead team meeting to ensure appropriate information is communicated to all team members
Ensure that the team participates in maintaining standards relating to clinical governance.
Responsible for the implementation of risk management policies within the ward/department, including the development, implementation and monitoring of action plans to address identified risks.
Responds within appropriate timeframes to patient complaints and concerns and ensure outcomes and action plans are implemented and monitored
Responsible for ensuring compliance with Trust policies and procedures.
In collaboration with the matron, implement the Trust grievance/disciplinary policy with the aim of ensuring early identification of performance issues
Monitor and manage staff sickness/absence following the Trust guidelines, and liaise with the Matron as necessary.
Participate in recruitment and selection of staff within the nursing team ensuring appropriate policies are adhered to.
Support the implementation of the Trusts Human Resources Strategy including the principles of Improving Working Lives and Investors in People.
Monitor performance of staff ensuring that learning needs are identified through personal development plans, appraisal systems and supervised practice
Contribute to planning, monitoring and control of resources.
Contribute to nursing developments across the organisation via appropriate forums as required
Support the implementation of the Trusts Strategy for Nursing at department level
Participate in Senior Nurse Directorate cover as necessary
Person specification
Qualifications
Essential criteria
- Registered Nurse, current NMC registration
- Teaching and assessing qualification
- Post registration qualification in specialty
Desirable criteria
- 1st level degree or studying towards
Experience
Essential criteria
- Demonstrable experience at Band 6 level
- Evidence of effective ward management and leadership skills
- Evidence of staff development, including pre and post registration students
- Evidence of application of current nursing issues and developments
- Evidence of managing a change
- Evidence of developing standards of nursing care through clinical benchmarking
Knowledge
Essential criteria
- Understanding and application of clinical governance
Skills
Essential criteria
- Excellent communication skills
- Basic IT skills, including e-mail and word processing
Other
Essential criteria
- High level of personal and professional credibility
- Supportive of colleagues
- Committed to delivering high standards of patient care
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kathryn Tartt
- Job title
- Complex Discharge Matron
- Email address
- [email protected]
- Telephone number
- 07855174547
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