Job vacancy: Recruitment & Engagement Assistant (Research team), Liverpool University Hospitals NHS Foundation Trust, Liverpool

Job summary

Main area: Admin & Clerical
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 287-CEF-480-24

Employer: Liverpool University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Liverpool Hospital
Town: Liverpool
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 10/01/2025 23:59

Recruitment & Engagement Assistant (Research team)

Band 3

Detailed job description and main responsibilities

The duties and responsibilities listed below are not intended to be exhaustive but are set out to indicate the main areas of activity expected. Post-holders will therefore be expected to adopt a flexible approach when required.
1. Liaise with all other departments within the hospital, i.e. wards, medical
outpatient departments, cardio-respiratory department, medical records etc. with regard to all aspects of patient care, e.g. Appointments, investigations etc.
2. Operate computer to enter and retrieve data (Microsoft Excel & Access etc.).
3. Attend internal and external events to promote the Consent 4 Consent
Database
4. Typing of correspondence, reports, research articles, lecture and teaching materials as required.
5. Maintain recruitment logs for clinical trials.
6. Supervised collection of data / identification of suitable patients for clinical trials (Screening medical records / wards / clinics) after appropriate training.
7. Pre-screening of potential volunteers following pre-approved standardised checklists

8. Communicate study information to potential participants, as required
9. Receiving and placing calls from and to potential study participants
10. Deal with telephone enquiries from patients, relatives, medical staff and
clinical trial personnel, recording messages where appropriate.
11. General clerical duties including booking appointment, filing of reports/letters, photocopying, faxing and correspondence.
12. Observe strict confidentiality in accordance with the Data Protection Act and Caldicott Principles.
13. Attend training courses as and when required.
14. Attend Investigator Meetings for clinical trials.
15. To comply with ICH GCP.
16. Promote, monitor and comply with all aspects of Health and Safety.
17. Undertake any other duties deemed relevant to the post and grade.
18. Order stocks and supplies as required

Person specification

Essential

Essential criteria

Educated to GCSE standard/NVQ3 in relevant subject or equivalent
Keyboard/Word Processing
Demonstrable experience with spreadsheets/databases
Medical Terminology
Good communication skills – written and verbal
Attention to detail
Ability to organise and prioritise own work load
Ability to use initiative
Ability to use tact and a sensitive approach to patients and relatives
Flexible approach to work
Willingness to undertake training

Desirable criteria

A typing qualification
Experience of working in a Health Care setting
Good working knowledge of Hospital information systems
An interest in the area/speciality of the research

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

Fair Employment Charter Status - Aspiring Level

Mindful employer. Being positive about mental health.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name: Kate Dodd
Job title: Recruitment & Engagement Manager
Email address: [email protected]
Telephone number: 0151 706 4859

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