Job summary
Employer heading
Head of Estates & Facilities
NHS AfC: Band 8c
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.
As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.
Our vision is underpinned by five strategic goals:
- Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care
- Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
- Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
- Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
- Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.
Our Mission
“Excellent, Compassionate and Safe care for every patient, every day”
Job overview
The post holder is responsible for delivery of safe, efficient, and effective Estates and Facilities services, and for the management of the Trusts infrastructure and facilities functions ensuring a high-quality, cost-effective service. Responsible to the Chief Operating Officer, the post holder will manage and direct Operational Services staff in the provision of an Estates and Facilities, optimising its efficiency and effectiveness to meet service users, staff and visitor needs within agreed resource allocations.
Main duties of the job
§ Responsible for delivery of the Trust’s annual capital programme
§ Making judgements across wide range of estates and facilities issues taking into account legislation, H&S, policies and protocols, conflicting demands, professional and technical expert advice on estates/contractual matters, formulation of estates development options
§ Responsible for formulating the Estates and Facilities Operational delivery plan and contribute to the wider teams planning processes to ensure that the objectives identified to achieve the plans align with overall Trust objectives.
§ The post holder will undertake the duties of Authorised Person/Responsible Person as required.
§ Act as the Estates and Facilities Divisions operational services specialist advising on, producing, and maintaining a range a range of Trust-Wide Estates and Facilities policies and procedures that reflect the requirements of the regulation, legislation and guidance relating to the varied disciplines.
§ To work with senior managers within the Trust to agree a model for the future provision of facilities services and to take responsibility for implementing this.
§ Lead on change management based on experience, ensuring continuous improvement is maintained.
§ Through the Facilities and Estates Managers, ensure the environment within the Trust is safe for service users and staff and the services delivered by teams to be of a high quality that meet the needs of service users and staff.
Working for our organisation
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Detailed job description and main responsibilities
The post holder will be responsible for ensuring that the Estates and Facilities Teams are, at all times, staffed with suitably qualified and experienced Personnel who are trained, developed and motivated to provide effective and efficient services across the Trust. The post holder will liaise with a wide diversity of stakeholders to ensure that the service is delivered effectively, embracing changes in the delivery of health care, and identifying and implementing innovative solutions, which support the modernisation agenda.
The role will be predominately strategic in nature, providing delivery of the organisation’s estate strategy and development of strategic partnerships with Trust partners to ensure a collaborative approach to development of the Broadgreen site.
The post holder will be responsible for overseeing the reactive, corrective and planned maintenance of equipment, engineering services and building fabric for all Healthcare properties under their control. The post holder will have full responsibility for ensuring the environment is safe for patients and staff.
Person specification
Qualifications & Education
Essential criteria
- Educated to master’s degree level or equivalent extensive knowledge and experience in Estates and Facilities Discipline
- Management Qualification or proven experience in senior management position
Desirable criteria
- Full member of a relevant and recognised professional institution.
- Appropriate professional qualification in health, or related discipline
- Demonstrate CPD
Knowledge & Experience
Essential criteria
- Extensive senior management experience in the public sector or equivalent experience in the private sector
- Currently practicing estates and facilities professional with recent experience at the strategic level of an estates and/or facilities function
- Experience of leading successful change management projects
- Experience of delivering papers and presentations to a variety of audiences
- Experience of managing large staff teams, managing contracts and contractors
- Substantial demonstrable experience of project management, financial management, performance management
- Significant experience of managing budgets
- Demonstrable experience in business planning
- Experience in development and monitoring of systems, policies, and procedures.
- Experience of managing both Hard and soft FM preferably in a NHS/Health environment
- Proven knowledge of PLACE standards & CQC compliance
Desirable criteria
- A good understanding of Estates and Capital priorities, challenges, and funding in the NHS.
- Knowledge of complex engineering systems and maintenance procedures
Skills & Abilities
Essential criteria
- Continuous Improvement Driven
- Excellent organisational skills
- Displays excellent communication (verbal and written) influencing and interpersonal skills.
- Highest level of analytic and problem-solving skills will be required.
- Ability to manage a range of complex and distinct specialist functions.
- High professional standards
- Excellent Human Resource management skills including leadership and motivational skills
- Strong customer service understanding
- Results driven and demonstrated ability to deliver significant complex outcomes to agreed timescales
Desirable criteria
- Ability to articulate the consequences of decisions taken to be understood by non- technical decision makers
Values & Behaviours
Essential criteria
- Transparency and honesty
- Discreet
- Change oriented
- Enthusiastic and persuasive
- Positive role model
- Good communicator
Circumstances
Essential criteria
- Mobile within geographical area
- Able to work hours flexibly
- Must be able to work unsociable hours when necessary
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jonathan Mathews
- Job title
- Deputy CEO
- Email address
- [email protected]
- Telephone number
- 0151 254 3121
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