Job summary
- Main area
- Programme Management
- Grade
- NHS AfC: Band 8a
- Contract
- 1 year (1 year fixed term contract or secondment)
- Hours
- Full time
- Flexible working
- Job ref
- 411-COR-25-6948014
- Employer
- Alder Hey Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool Innovation Park
- Town
- Liverpool
- Salary
- £53,755 - £60,504 Per annum pro rata
- Salary period
- Yearly
- Closing
- 09/02/2025 23:59
Employer heading
Beyond Programme Manager- ND/EW&MH
NHS AfC: Band 8a
Job overview
An exciting opportunity for a 12 month fixed term/secondment post has arisen to work with the Beyond Programme (Cheshire and Merseyside ICS’ Children’s Transformation Programme) to deliver key programmes of work focused on Neuro-disability and Emotional Health and Well-being.
The post holder will be responsible for implementing robust management and assurance processes across projects and developing strong relationships across Beyond and key stakeholders to ensure effective engagement and delivery.
Main duties of the job
The appointed candidate will be focused on improving health and care outcomes for children, young people, and their families. They will be committed to raising the voices of children and young people locally at Place and integrated care system (ICS) level. They will direct and oversee key aspects of Beyond programme delivery at Place and ICS level.
The post holder will work closely with the Programme Director, and aligned Integrated Care Board (ICB) Place Director, to lead the development and delivery of Beyond Programme Priorities related to Neuro-disability, Emotional Health and Wellbeing / LDD&A Programme delivery.
Working for our organisation
Beyond has been established for over three years and has a core Programme team, and a broader team with clinical and organisational expertise who are driving through transformational change across the region. This committed and passionate team are working across the system to support quality improvement.
KEY RELATIONSHIPS
- ICS Place Directors
- External Organisations including the Local Authorities, County Council, Acute Secondary Care Providers, Community Providers, Third Sector Organisations, Department of Health and Social Care, NHS England
- Cheshire and Merseyside Integrated Care System
- Clinical Commissioning Groups across Cheshire and Merseyside
- Independent Sector Provider
- Performance, Operational and Corporate Managers
Detailed job description and main responsibilities
Communication and Relationship Skills
- Live the organisational values of Respect, Excellence, Innovation, Together and Openness, and promote them throughout daily work.
- Foster a culture of continuous improvement across the local health and social care system, contributing to the delivery of agreed priorities.
- Lead challenging and sensitive communications with staff and partner agencies to drive forward programmes of transformational change. This will include re-designed pathways of care, staff roles, service models and contracting and performance management.
- Organise and present communication and engagement events/workshops, in order to share improvement across the local health and social care economy.
- Ensure consistent clinical engagement and involvement in the transformation programme and in specific initiatives within the projects, via effective communication, consultation and listening mechanisms.
- Develop opportunities and local knowledge management systems to promote successes and share knowledge within the Organisation and externally.
- Ensure that lead managers for Human Resource, Finance, Estates and Clinical Governance services are fully embedded into the Project/Programme.
- Required to use a range of communication strategies some of which may be highly sensitive and highly complex to ensure all staff, partners, stakeholders and public participate appropriately in the business of the Trust
Planning and Organisational Skills
- Developing programmes, designing and driving implementation of programme management processes and the application across Beyond in the context of NHS requirements, obtaining Director level endorsement as necessary.
- Preparing and maintaining the programme plan and constituent project plans to execute the strategic direction of the programmes, co-ordinating service improvement activities across it in alignment with defined programme blueprint, available resources and project dependency, ensuring each Beyond Project:
- Is adequately described and documented to include unambiguous statements on what will be delivered;
- Is communicated to those who need or wish to know about it;
- Has a structure and management organisation around it that will lead to success.
- Advising the Programme Director, SRO and Chair of the Board on any potential issues that may adversely affect the programme or constituent projects or threaten delivery or benefits realisation.
- Monitoring and reporting on the progress, quality and benefits of Beyond and constituent projects through the outcome reporting process, informing the Programme Director, SRO and Chair of the Board of any deviation outside of agreed tolerances.
- Identifying, evaluating and monitoring risks, and their causes, that may impact upon the programme or constituent projects in accordance with policies and instigate agreed mitigation plans and actions to remove or minimise the impact of those risks.
- Monitoring guidance from NHSE/I, partners and other key stakeholders both internal and external, that may cause Beyond to adjust its programme and ensure programme and project elements are effectively coordinated with each other.
- Contribute to programme/project evaluation review.
- Taking a lead role in resolving issues and conflicts that arise within the programme and constituent projects and between programmes, thereby ensuring the integrity of Beyond
- Ensuring that programme projects meet the funding, project initiation and closure requirements specified by the Programme Blueprint to proceed so that benefits can be tracked from project creation to realisation, maintaining a register for all programme projects of the nature and location of documentation required for audit purpose.
- Developing or assisting with the development of Business Cases.
- Assisting the Beyond Board, programme delivery groups and senior leads in their delivery of programmes and projects to ensure a consistent approach across Beyond.
- Ensuring mechanisms are in place to capture learn lessons arising from programme and project implementation and disseminate these to appropriate people in the organisation.
Patient/Client Care
- Planning and managing programmes and projects within the overall Beyond portfolio to develop and enhance the range of services and level of care provided by Beyond as a whole to patients.
- Advising the Programme Director, SRO and Chair of the Board on progress and any potential risks and issues that may adversely affect the programme, its constituent projects or threaten delivery or benefits realisation.
Responsibilities for Policy and Service Development
- The Programme Manager will be required to support the development of and comment on directorate procedures and protocols.
- The post holder will work with NHSE/I, Commissioners, providers and other key stakeholders to continuously identify potential areas for improving outcomes, making significant efficiencies in services and developing new business.
- The post holder will develop and deliver policy or service changes for high impact clinical and service transformation programmes in order to support the achievement of agreed programme benefits and required organisational transformation.
- The post holder will be responsible for ensuring that procedures and policies are developed, reviewed and implemented in respect of document control, version control, variation process, project plan development, monitoring and reporting.
- In addition, the post holder will be required to contribute to any Communications and Stakeholder Management Strategy, Risk Strategy and Benefit Realisation Plans to meet the needs of a diverse audience.
Person specification
Education & Training
Essential criteria
- Educated to post-graduate degree level or equivalent experience
- Experience in a senior management role encompassing either programme or project management and preferably both
- Proven track record in managing programmes and projects on time and to successful conclusions with at least three years full project life cycle experience having delivered at least two large projects to completion
- Received training in programme/project management process methodology (ideally including, or with a good working knowledge of, PRINCE2 or P3O or MSP – Managing Successful Programmes)
- Experienced and competent in the use of MS Office applications, particularly Word, Excel, PowerPoint and Microsoft Project
Experience of
Essential criteria
- Being flexible, adaptable and use tact and diplomacy in dealing with staff at all levels, especially when barriers to change arise so that staff understand the reason for change and buy into the process.
- Influencing senior people to obtain commitment and to anticipate and empathise with their needs.
- Incorporating patient/user views into services planning and development.
- Managing and working in a team environment effectively and with enthusiasm, providing direction and motivation to other team members.
- Motivating team members and build up their confidence, providing reassurance and guidance to complete their work effectively, showing enthusiasm for staff learning and development including the jobholder’s own.
- Confidently planning, organising and leading multi-disciplinary workshops and meetings.
Knowledge of
Essential criteria
- External environments including national and regional strategies and priorities, and the national political agenda.
- and a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
Other
Essential criteria
- Plan and organise programme inputs to Executive Team meetings and meetings of other Trust personnel and external stakeholders.
- Ability to travel as required.
- Ability to operate on both strategic and tactical levels, translating concepts into tangible results: plan own workload; work without supervision and achieve all deadlines under pressure; work on a number of projects within the programme portfolio simultaneously and maintain a quality of output; develop action plans for portfolio projects and manage their implementation and influence others in achieving these; and assist the with planning future portfolio projects.
- Demonstrate a concern for quality in both the post holder’s own and others work.
Skills
Essential criteria
- Demonstrate strong written, oral communication and presentation skills – can present highly complex concepts, ideas and data concisely and effectively to a variety of audiences in a variety of ways including to the Executive Team and other large groups internal and external.
- Highly developed interpersonal and ‘political’ skills giving awareness of the organisational culture, the sensitive, confidential or controversial nature of material and a sense of the appropriate use of it in any given situation with the ability to provide re-assurance where necessary.
- Able to effectively work across organisational boundaries.
- Ability to train managers in programme and project management processes, both individually and in groups, ensuring relevant elements of the service improvement programme are communicated to those who need or wish to know about it.
- Ability to negotiate with directors and senior managers controlling resources for release of staff to work on programmes/projects and with staff working on other programmes to ensure linkage with other initiatives.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Catherine Williams
- Job title
- Programme Manager
- Email address
- [email protected]
- Telephone number
- 07803244072
- Additional information
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