Job summary
- Main area
- Neurology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Home or remote working
- Compressed hours
- Job ref
- 411-MED-24-6154678
- Employer
- Alder Hey Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Alder Hey Children's Hospital
- Town
- Liverpool
- Salary
- £22,816 - £24,336 Per Annum
- Salary period
- Yearly
- Closing
- 11/07/2024 23:59
Employer heading
![Alder Hey Children's NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/132.png)
Support Secretary
NHS AfC: Band 3
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
An exciting opportunity has arisen for an administrator to be a Support Secretary for the Neurology Service.
The postholder will provide a comprehensive clerical and secretarial support to the team supporting both the investigation co-ordinator and the PCOs to deliver all aspects of clerical support to our team.
The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. The post holder will provide a confident and professional service to all children and young people and their parents/carers, whilst supporting them throughout their pathway of care.
Successful candidates will have a passion for providing a positive service to children, young people and families and must be well organised, flexible and have excellent communication skills.
Main duties of the job
The main duties for this role are provided in the attached job description
For further details please contact us as indicated in the advertisement.
Working for our organisation
As one of Europe’s biggest and busiest children’s hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions. In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children’s medicines, infection, inflammation and oncology. We are becoming recognised as one of the world’s leaders in children’s healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children’s specialists. Alongside this is our Innovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children’s hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Detailed job description and main responsibilities
The main responsibilities for this role are provided in the attached job description/person specification
Person specification
Education and Training
Essential criteria
- Good standard of education – minimum of 3 GCSEs (or equivalent) at grade C or above including English Language
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
Experience
Essential criteria
- Experience of providing secretarial/administrative support in a challenging and changing team environment
- Experience of maintaining and setting up databases.
- Experience in planning and organising meetings and taking minutes.
Desirable criteria
- Experience of working within an NHS environment.
Knowledge
Essential criteria
- Knowledge of computer packages e.g. Word, Excel, Outlook and PowerPoint.
- Ability to use email and maintain and update electronic diaries
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.
Desirable criteria
- Previous experience in use of Meditech and Medisec.
Skills
Essential criteria
- Good interpersonal skills
- Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimum supervision following set procedures.
- Ability to organise and prioritise workload in order to meet deadlines.
- Ability to work as a member of a team.
- Flexible approach to work and adaptable to change.
- Understanding of medical terminology.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Andrew Hanson
- Job title
- Operational Manager
- Email address
- [email protected]
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