Job summary
Employer heading
Healthcare Science Support Worker (higher MLA)
Band 3
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
We are seeking to recruit a Healthcare Science Support Worker (higher MLA) to work within the busy paediatric Laboratory Medicine department. We are looking for an enthusiastic and well-motivated individual with good communication skills and attention to detail. Working as part of a team across disciplines you will contribute to the provision and further development of a high-quality diagnostic service.
Main duties of the job
To participate in the reception and pre-analytical processing of samples and to perform some analytical diagnostic functions within the laboratory. The post holder will be required to enter patient and specimen data accurately on the hospital information system, receive and process samples, deal with sample reception queries, help maintain stocks of consumables available to the laboratory and wards and participate in a variety of laboratory diagnostic and housekeeping duties related to all disciplines of pathology.
Working for our organisation
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care to over 275,000 children and young people each year. In addition to the hospital site located in the West Derby area of Liverpool, Alder Hey has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Alder Park building in the nearby borough of Sefton.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.
Detailed job description and main responsibilities
1 Key Responsibilities
1.1 Providing sample reception support to all disciplines within laboratory medicine and within specific work areas as required.
1.2 Carrying out analytical processes under the supervision of Biomedical Scientists (BMS) to provide a diagnostic service.
1.3 Receiving, collating and performing the preliminary processing of a variety of patient specimens for biomedical analysis, acting on any issues with unlabelled or mislabelled samples as required.
1.4 Manually pipetting plasma/urine samples prior to appropriate storage or analysis.
1.5 Dealing with reception and telephone queries from various Trust staff, GPs and visitors to the department.
1.6 Organising own day-to-day work, prioritising urgent and emergency workloads.
1.7 Perform clerical tasks such as inputting patient demographics and input/retrieval of test request details on laboratory IT systems.
1.8 Operating the pneumatic pod system and ensuring performance issues are reported.
1.9 Identifying and processing high risk/ infectious specimens safely and appropriately.
1.10 Prompt referral of non-routine issues to senior staff.
1.11 Perform general housekeeping including the cleaning of centrifuges, glassware and work surfaces; and the preparation of disinfectant for use.
1.12 Maintaining the safe and confidential storage and retrieval of records and specimens, both physically and electronically.
1.13 Processing and sending away samples to reference laboratories.
1.14 Attending meetings and maintaining an up to date knowledge of new developments in the laboratory.
1.15 Complying with Trust and Departmental Health and Safety policies; reporting accidents, hazards and defects as soon as possible.
1.16 Assisting in completing incident reporting forms when incidents or errors are identified eg mislabelled or incorrect samples.
1.17 Proposing changes and contributing towards improving working practices, turnaround times and SOPs (standard operating procedures)
1.18 Use of expensive complex equipment and where appropriate performing preventative maintenance in accordance with manufacturers instructions and local SOPs
1.19 Ensuring the proper and efficient use of consumables without wastage, performing stock checks and alerting the senior staff when stock levels are low.
1.20 Checking the delivery hub regularly, signing for deliveries and assisting in the distribution and storage of deliveries and stock according to departmental material management policies.
1.21 Performing Quality Control tests.
1.22 Dispense and collect liquid nitrogen following completion of safety training.
1.23 To undertake water flushing requirements
1.24 Participate in late shifts.
Person specification
Application form and Interview
Essential criteria
- Qualified to GCSE level in English, Mathematics and Science or Evidence of English language proficiency or NVQ level 3 or equivalent
- Experience of practical work in an appropriate laboratory environment
Desirable criteria
- Experience of practical work in a paediatric laboratory
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Rudkin
- Job title
- Biochemistry Laboratory Manager
- Email address
- [email protected]
- Telephone number
- 0151 252 5561
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