Job summary
- Main area
- Women and Children
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 362-A-24-6778336
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stockport NHS Foundation Trust
- Town
- Stockport
- Salary
- £29,970 - £36,483 pro rata per annum
- Salary period
- Yearly
- Closing
- 28/11/2024 23:59
Employer heading
Directorate Support Manager - Community Paediatrics & Safeguarding
Band 5
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
Line management and support of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children’s Team, Children’s Community Complex Care Needs, Children’s Community Nursing, Children’s Community Learning Disability, Children’s Continence and Paediatric Dietetics. Participate in recruitment and selection of new admin staff.
Lead on the development of administrative processes and policies to support the work of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children’s Team, Children’s Community Complex Care Needs, Children’s Community Nursing, Children’s Community Learning Disability, Children’s Continence and Paediatric Dietetics. Participate in recruitment and selection of new admin staff. Identify and advise on areas where the policies/ procedures may need to be reviewed.
This role may be called upon to deal with members of the public regarding difficult, sensitive and emotional situations. Some of the content of the cases could be emotionally difficult for the post holder. Supervision and support will be available.
This role will be required to provide cross cover at times for the Directorate Support Manager in Acute Paediatrics.
Main duties of the job
Line management and support of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children’s Team, Children’s Community Complex Care Needs, Children’s Community Nursing, Children’s Community Learning Disability, Children’s Continence and Paediatric Dietetics. Participate in recruitment and selection of new admin staff.
Lead on the development of administrative processes and policies to support the work of the admin teams across Safeguarding Children, Children & Young People Diabetes, Children in Our Care, Vulnerable Children’s Team, Children’s Community Complex Care Needs, Children’s Community Nursing, Children’s Community Learning Disability, Children’s Continence and Paediatric Dietetics. Participate in recruitment and selection of new admin staff. Identify and advise on areas where the policies/ procedures may need to be reviewed.
This role may be called upon to deal with members of the public regarding difficult, sensitive and emotional situations. Some of the content of the cases could be emotionally difficult for the post holder. Supervision and support will be available.
This role will be required to provide cross cover at times for the Directorate Support Manager in Acute Paediatrics.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Lead on the development of administrative processes and policies to support the work of the Safeguarding Children admin team and the Administration team in the Treehouse Children’s Unit. Identify and advise on areas where the policies/procedures may need to be reviewed.
To work closely with the Safeguarding Children admin team to ensure smooth running of the service and timely organisation of meetings and child protection medical reports that could be later used in court of law.
To act as a key point of contact for Safeguarding Children admin concerns within the Trust – communicating any concerns and issues to the appropriate team member in a timely fashion and escalating to the relevant Named Nurse, some of which includes highly complex and sensitive information.
Proactively identify areas where conflicts of priorities might arise and take action to prevent these.
Exercise a high level of autonomy in identifying and planning own workload.
Communication with Multi agencies around the Borough – disseminating information as appropriate. Develop good working relationships with key personnel in other agencies – use this network to engage and network for the whole Safeguarding team.
Cascade information received from Senior Directorate Managers to the Admin team to ensure smooth running of the services.
Work with senior nursing team to manage guidelines and Patient Information Leaflets (PILs); ensuring guidelines and SOPs that need updating are flagged and uploaded to the Intranet.
Responsible for the management and housekeeping of the Paediatric and Safeguarding Children Intranet sites and associated links.
Provide cross cover at times for Directorate Support Manager in Acute Paediatrics.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person specification
Education
Essential criteria
- Educated to Degree or equivalent level of knowledge.
- Appropriate administrative qualifications e.g. RSA 2/3, Office Management or equivalent level of knowledge.
Desirable criteria
- Relevant further study or short course study appropriate to post.
Knowledge
Essential criteria
- Knowledge of a full range of administrative and organisational abilities.
- Knowledge of the NHS and partner agencies – understanding of roles and working practice.
- Knowledge of managing within an NHS healthcare setting.
- Experience of dealing with difficult operational issues.
Desirable criteria
- Knowledge of the NHS information systems.
- Basic knowledge of Child Protection legislation and practice.
- Understanding of medical terminology.
Experience
Essential criteria
- Experience of working with and in teams from multi agencies.
- Understanding of administrative systems – has experience of developing administrative processes.
- Co-ordination of teams and individuals – managing team diaries and conflicting demands. Able to prioritise others’ workload when the unforeseen happens.
- Minute taking and production of reports and notes following meetings.
Desirable criteria
- Experience of PA work – especially diary management.
Skills and Abilities
Essential criteria
- Ability to communicate complex, sensitive information both internal and external to the organisation.
- Good negotiation and persuasive skills – evidence of working with external agencies and influencing abilities.
- IT skills including Microsoft Office or equivalent (PowerPoint, Excel, databases, word)
- Able to devise and manage databases – produce spreadsheets and reports.
Desirable criteria
- European Computer Driving Licence (ECDL)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Dooley
- Job title
- Deputy Directorate Manager
- Email address
- [email protected]
- Telephone number
- 0161 419 4207
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