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Crynodeb o'r swydd

Prif leoliad
Telecommunications
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 18 awr yr wythnos
Cyfeirnod y swydd
362-A-24-6343523
Cyflogwr
Stockport NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Stepping Hill Hospital
Tref
Stockport
Cyflog
£22,383 pro rata per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
10/07/2024 23:59

Teitl cyflogwr

Stockport NHS Foundation Trust logo

Switchboard Operator\Telephonist

Band 2

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise:  ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Our Values:

We Care

About each other

Our patients and their families

The communities we serve

The environment

We support them and deliver on their promises

We Respect

Each other

Our patients and their families

Our partners

We are kind and helpful, and we expect the same in return

We Listen to

Each other

Our patients and their families

Our partners

We act and learn from what we hear


 

Trosolwg o'r swydd

Band 2 –  Switchboard Operator – Stepping Hill Hospital

Nightshift Hours 

 18 hours per week  22.00 - 07.00 worked over a three week rota.

The above hours are core hours , however the successful applicant will be required to work flexibly within the rota to  cover other shifts due to absence due to sickness or annual leave on the evening and night shift at short notice.   We are based at Stepping Hill Hospital, Stockport NHS Foundation Trust, the post holder will be required to work as part of a friendly team providing a full comprehensive service for the Trust covering all aspects of the Switch board. NHS and switchboard experience is desirable but not essential as full training will be given to the successful applicant.

Prif ddyletswyddau'r swydd

We are looking for someone who promotes excellent customer service skills which will help support the smooth and efficient running of the switchboard which will enable good first impressions to our staff, patients and visitors to the hospital. Flexibility is required should other shifts need to be covered at short notice.

 

 

Gweithio i'n sefydliad

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

•  Between 27-33 days of annual leave plus bank holidays

•  NHS pension scheme membership

•  Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

•  NHS Staff discounts

•  Cycle to work scheme

•  Salary finance – for loans, savings, budget planning and tips on managing debt

•  Stockport Credit Union– for local financial advice

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Manyleb y person

Education and Qualifactions

Meini prawf hanfodol
  • Good standard of general education

Knowledge

Meini prawf dymunol
  • Previous knowledge in a similar environment

Experience

Meini prawf hanfodol
  • Experience of handling a high volume of calls

Communication

Meini prawf hanfodol
  • Good communication written and verbal

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - Gold

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Caroline Bibby
Teitl y swydd
Telecommunication Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01614192126

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
Rhif ffôn
01614194720 ext.117081
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg