Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 362-A-24-6806383
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill
- Town
- Stockport
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 17/12/2024 23:59
Employer heading
Senior Healthcare Assistant in OPD
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
The Senior Healthcare Support Worker within the Outpatient setting across a variety of areas on site, providing high quality, caring, compassionate and personal care to patients and their families/carers, under the direction of the registered healthcare professionals and senior colleagues, both independently and as part of the multi- disciplinary team. We currently have vacancies for a 37.5 hour post and a 28.5 hour post.
Successful applicants must possess a high level of professionalism and confidence, and a positive commitment to service improvement. We expect every team member to share in leadership and decision making, and to support junior and novice staff in achievement of their own potential.
We are committed to supporting our staff to achieve their full potential and there are opportunities for ongoing CPD including wound care, medical devices and training specific to various specialities like ENT and Orthopaedics.
You will be expected to meet all the Values and Behaviours set out by The Trust, act as a role model for junior staff and go that extra mile to provide the high standard of service required at all times in our Outpatient Department
Main duties of the job
As well as administrative preparation, communication with the public and delivering personal care, this senior role includes undertaking venepuncture, measurement of vital signs (temperature, pulse, respirations, Blood Pressure) & ECG recording . Training will be given for the right candidate if you do not already have these skills.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Please refer to the job description attached.
Please contact a member of leadership team (contact details below) for further information or to arrange a visit.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £41.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person specification
Education & Qualifications
Essential criteria
- NVQ 3 or demonstration of equivalent experience as described in JD
- Care certificate (or demonstrate willingness to undertake)
- maths and English GCSE or equivalent
- Able to undertake ECG, Venepuncture and Observations without supervision
Desirable criteria
- Previous experience in Outpatients setting
- Trauma & Orthopaedic experience
Knowledge
Essential criteria
- Data protection, caldicott and confidentiality principles
- Principles of Infection Prevention
Desirable criteria
- NHS Healthcare and challenges faced by NHS, and knowledge of health challenges faced by the local community
Experience
Essential criteria
- Supporting junior staff by training
- Caring for patients
- Worked as a Band 2 HCA in a healthcare setting
Desirable criteria
- Supporting quality improvement within a similar setting though (for EG) audits / research and development activities
- Assisting with clinical procedures
- Working within an outpatient setting
Skills and ability
Essential criteria
- Able to work on own initiative
- Able to participate effectively in team work
- Good communication skills (both written and verbal) , able to adapt style according to audience
- Able to carry out routine duties, adapting and reprioritising according to patient service need
- Basic computer skills with ability or willingness to develop more advanced IT skills
Work related circumstances
Essential criteria
- Clean and tidy presentation of self
- Capable of undertaking patient and non-patient manual handling
- flexible to meet the needs of the service (late finishes, evening clinics, weekends)
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Leigh Harper
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01614194153
- Additional information
Please contact a Sister from the contact list below to discuss the role or to arrange an informal visit:
Paula Portoles Isla, Jess Tunaley & Leigh Harper - 0161 419 4153
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